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For Companies At a Glance
- Tasks: Welcome customers, serve drinks, take orders, and deliver food with a smile.
- Company: Join Thermae Bath Spa, an award-winning day spa in the heart of Bath.
- Benefits: Enjoy spa access for you and guests, generous holidays, and referral bonuses.
- Why this job: Be part of a supportive team dedicated to wellness and exceptional guest experiences.
- Qualifications: Excellent customer service skills and a positive attitude are essential.
- Other info: Opportunities for career growth and access to learning resources.
The Role of a Food and Beverage Attendant As a Food and Beverage Attendant, you will be responsible for looking after our customers as they enjoy their experince in The Spring Cafe. Duties will include an initial welcome, providing drinks, taking food orders, and delivering their food in a professional, friendly, and engaging way. You will be a natural with customers, have excellent customer service skills, be efficient and possess an exceptional standard of personal presentation. You will be punctual and reliable with a positive can-do attitude and enjoy working as a team. Thermae Bath Spa is an award-winning day spa located in the heart of the world heritage city of Bath. Here, you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open-air Rooftop Pool, the indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath. Our Culture At Thermae Bath Spa, we are dedicated to providing a rejuvenating experience for our guests. Our team values care, attention to detail, and a passion for wellness. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels relaxed and revitalized. Join Our Team and Enjoy These Amazing Benefits! Guest Experience: Enjoy Thermae Bath Spa with three guests up to 12 times a year, it’s a fantastic way to relax and rejuvenate. Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions. Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us. Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays). Recognition Programs: We celebrate positive contributions that align with our company values. Career Investment: Grow with our Hospitality Apprentice programs and progression plans. Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills. Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers. Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program. Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP. Future Planning: Secure your future with our Pension scheme. About YTL Hotels & Spa YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service. Our Philosophy At YTL, our brand promise of \”Treasured Places, Treasured Moments\” reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests. Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits! Only those eligible to work in the UK will be considered for the above position.
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and services offered at The Spring Cafe. Knowing the offerings inside out will help you engage confidently with customers and provide them with tailored recommendations.
✨Tip Number 2
Practice your customer service skills in various scenarios. Role-playing different situations can prepare you for handling diverse customer needs and ensure you maintain a friendly and professional demeanour.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlighting your ability to work well in a team will resonate with the culture of respect and teamwork at Thermae Bath Spa.
✨Tip Number 4
Demonstrate your passion for wellness and hospitality during any interactions. Sharing your enthusiasm for creating memorable experiences will align with YTL Hotels' philosophy and show that you're a great fit for their team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and hospitality. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for, such as being friendly, efficient, and a team player.
Highlight Relevant Experience: Make sure to include any previous roles in food and beverage service or customer-facing positions in your CV. Emphasise your ability to provide excellent service and your commitment to maintaining high standards of personal presentation.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at leisurejobs
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent service in the past, highlighting your friendly and engaging approach.
✨Demonstrate Team Spirit
Thermae Bath Spa values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated effectively with colleagues to enhance the guest experience.
✨Emphasise Punctuality and Reliability
Being punctual and reliable is key in the hospitality industry. Mention your commitment to being on time and dependable, perhaps by sharing a story that illustrates your dedication to these qualities.
✨Dress to Impress
Personal presentation is important for this role. Make sure to dress smartly for the interview, reflecting the professional standards expected at Thermae Bath Spa. This will show that you take the opportunity seriously.
