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- Tasks: Join our team to patrol, prevent offences, and ensure safety for everyone at Harrods.
- Company: Harrods is a luxury retail icon, known for its exceptional service and prestigious reputation.
- Benefits: Enjoy a fantastic benefits package, including up to 33% discount and a company pension.
- Why this job: Be part of a dynamic team that values your unique personality and offers growth opportunities.
- Qualifications: Exceptional interpersonal skills and a strong level of health and fitness are essential.
- Other info: Flexible shifts include weekends and holidays; training and development are a priority.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Uniformed Security Officer that will prevent and detect offences against staff, visitors and contractors and will safeguard the company\’s property, merchandise, monies and assets.
About the role
With your excellent interpersonal skills, you will work closely with a team of Uniformed Security officers to actively patrol the store and be on the lookout for potential offences. You\’ll also liaise with employees, the public, and police on day-to-day security matters, meet with other investigative agencies and conduct inquiries on their behalf if needed. Meanwhile, you\’ll keep up to date with any legislation that may affect your role.
About You
You will need exceptional interpersonal skills, as well as proficiency in conflict management and resolution techniques. You will require a high standard of personal appearance and a level of health and fitness that enables you to carry out the full duties associated with this position, which may include dealing with confrontational situations, as well as standing or patrolling for long periods of time. This role requires mental resilience to occupational hazards like abusive and threatening behaviour, dealing with confrontation and pressures.
The role also necessitates a 4 on 4 off shift pattern that may include working at other Company premises and will include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Additionally, extra hours and/or days of work maybe required and/or changed by the department, but with adequate notice (typically 48 hours) and therefore, a flexible approach is needed.
About Us
Harrods is synonymous with luxury, and our sizable security team is an essential part of the fabric of our business. With a prestigious reputation to maintain, our Uniformed Security Officers are a welcoming face for Harrods employees and for our customers, guardians of their magical experience, and protectors of the luxury assets that attract them.
Our Promise to You
We will provide intensive training alongside new colleagues when you join, and we will continue to invest in your training and development at Harrods. Long-term career opportunities are excellent, and we are proud of the length of service within our security team, with many staying and taking on management positions.
More immediately, you will benefit from an excellent benefits package, including a company pension, up to 33% in-store discount and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.
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Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uniformed Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and legislation relevant to the retail environment. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully managed conflict or diffused tense situations in the past. This will highlight your suitability for a role that requires excellent communication and resolution techniques.
✨Tip Number 3
Research Harrods' values and culture, especially their emphasis on luxury and customer experience. Tailor your conversations during any interactions to reflect how you can contribute to maintaining this prestigious reputation.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns, including weekends and holidays. Highlighting your willingness to adapt to the demands of the role will make you a more attractive candidate.
We think you need these skills to ace Uniformed Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Uniformed Security Officer. Familiarise yourself with the key skills required, such as interpersonal skills and conflict management techniques, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security or similar roles. Mention specific situations where you demonstrated your ability to handle confrontational situations or worked effectively within a team.
Showcase Your Skills: Clearly outline your exceptional interpersonal skills and mental resilience in your application. Provide examples of how you've successfully managed conflicts or maintained a high standard of personal appearance in past roles.
Express Flexibility: Since the role requires a flexible approach to working hours, be sure to mention your availability for shifts, including weekends and holidays. This shows your commitment and willingness to adapt to the needs of the company.
How to prepare for a job interview at Harrods
✨Showcase Your Interpersonal Skills
As a Uniformed Security Officer, your ability to communicate effectively is crucial. During the interview, demonstrate your interpersonal skills by engaging with the interviewer, maintaining eye contact, and showing active listening. Share examples of how you've successfully interacted with diverse groups in previous roles.
✨Prepare for Conflict Scenarios
Given the nature of the role, it's important to be ready to discuss conflict management. Prepare specific examples of how you've handled confrontational situations in the past. Highlight your techniques for de-escalating tensions and ensuring safety, as this will show your capability to manage challenging circumstances.
✨Understand the Company Culture
Harrods prides itself on its unique culture and values. Research the company’s history, mission, and values before the interview. Be prepared to discuss how your personal values align with those of Harrods, and express your enthusiasm for being part of a team that prioritises luxury and customer experience.
✨Demonstrate Flexibility and Resilience
The role requires a flexible approach to working hours and the ability to handle occupational hazards. Be ready to discuss your availability and willingness to adapt to changing schedules. Additionally, share experiences that highlight your mental resilience and ability to thrive under pressure, which are essential for this position.
