Business Support Officer

As Business Support Officer, you will be responsible for delivering a full administrative support service to the Restart contract, which will involve successful liaison with internal colleagues, stakeholders, supply chain and customers., * Handle incoming warm handover calls between local Jobcentres, Supply Chain Partners and Customers in a professional and timely manner.

• Provide an administrative support service to the wider business.

• Process any change of circumstance notifications, ensuring that all relevant parties are notified of any changes.

• Manage multiple mailboxes and ensure any queries are routed appropriately and continue to monitor their progress.

• Previous inbound Contact Centre experience.

• Exceptional verbal and written communication skills.

• Proven experience in delivering high level Customer Service.

• Strong computer literacy and administrative skills.

• Excellent attention to detail.

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

• Progression, training and development catered to you

• Charity Work – 1 Volunteering day

• Annual leave entitlement – 25 days plus bank holidays

• Charity work- Match-IT and Payroll Giving

• Refer A Friend incentives

• Company pension scheme with employer contributions.

• G4S Life Assurance Scheme.

• Subsidised healthcare plan.

• Confidential Counselling Services

• 24/7 support specialising in health and medical

• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Please contact our recruitment team at careersatg4s@uk.g4s.com to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.