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- Tasks: Assist racegoers with their bets and provide top-notch customer service.
- Company: Join a dynamic team at the prestigious Cheltenham Races Festival.
- Benefits: Enjoy competitive pay, an exciting work environment, and training support.
- Why this job: Be part of an unforgettable sporting event and enhance your customer service skills.
- Qualifications: Passion for sports, excellent communication skills, and adaptability in a fast-paced setting.
- Other info: Perfect opportunity for high school and college students looking for a fun job!
Job Role: Customer Service Assistant Are you passionate about sports and customer service? We have the perfect role for you! We're looking for Betting Customer Service Assistants to join us for the upcoming Cheltenham Races Festival. As a Betting Customer Service Assistant, you'll be at the heart of the action, assisting racegoers with their bets and providing exceptional customer service throughout the festival. What we're looking for: * Enthusiastic individuals with a passion for sports * Excellent communication and customer service skills * Ability to work in a fast-paced environment * Willingness to learn and adapt What we offer: * Competitive pay * Exciting work environment * Opportunity to be part of one of the most prestigious events in the sporting calendar * Training and support provided If you feel you can deliver good quality Customer Service, dealing with betting, enjoy a fast pace environment and you're ready to be part of an unforgettable experience, then apply now and join our team at Cheltenham Races Festival
Customer Service Assistant employer: TRAK Employment Solutions Limited
Contact Detail:
TRAK Employment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your passion for sports during the interview. Share specific experiences or events that highlight your enthusiasm, as this will resonate with our team and demonstrate your fit for the role.
✨Tip Number 2
Prepare to discuss how you've handled fast-paced environments in the past. We want to see that you can thrive under pressure, especially during busy events like the Cheltenham Races Festival.
✨Tip Number 3
Familiarize yourself with common betting terms and processes. This knowledge will not only impress us but also help you assist customers more effectively on race day.
✨Tip Number 4
Be ready to showcase your communication skills. Practice explaining complex information clearly and concisely, as you'll need to assist a diverse range of customers during the festival.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion for Sports: In your application, make sure to highlight your enthusiasm for sports. Share any relevant experiences or interests that demonstrate your passion, as this is a key quality they are looking for.
Emphasize Customer Service Skills: Clearly outline your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully assisted customers in the past, especially in fast-paced environments.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'fast-paced environment' and 'willingness to learn', to show that you are a perfect fit for the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in customer service roles.
How to prepare for a job interview at TRAK Employment Solutions Limited
✨Show Your Passion for Sports
Make sure to express your enthusiasm for sports during the interview. Share any personal experiences or favorite events that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond to assist customers, as this is crucial for the role.
✨Emphasize Adaptability
Since the environment can be fast-paced, be ready to discuss how you've successfully adapted to changing situations in previous jobs. This will show that you can handle the dynamic nature of the Cheltenham Races Festival.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the festival. This not only shows your interest but also gives you a chance to learn more about what to expect, making you a more informed candidate.
