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- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours and a clear career path in a diverse environment.
- Qualifications: No experience needed; just bring your fun personality and passion for service!
- Other info: We value diversity and encourage applications from all backgrounds.
We’re currently hiring at Keswick Premier Inn. Working 24 hours per week, paying up to £11.79 per hour
Front of House – Keswick Premier Inn
Come and be a Front of House Team Member at Premier Inn in Keswick. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
24 hours per week over 4 days – guaranteed hours to plan your week around
LOCATION:
Keswick Premier Inn, High Hill, Keswick CA12 5NY
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Keswick Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Front of House employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Show your personality! As a Front of House Team Member, your fun and friendly demeanor is key. When you meet us, let your authentic self shine through to demonstrate how you can create a welcoming atmosphere for our guests.
✨Tip Number 2
Highlight your customer service skills. Even if you don't have formal experience, think about times you've helped others or provided great service in any setting. Share these stories during your conversation with us to showcase your potential.
✨Tip Number 3
Be ready to discuss your flexibility. Since the role involves working 24 hours over 4 days, showing that you're adaptable and can work various shifts will make you stand out as a candidate who can fit into our team seamlessly.
✨Tip Number 4
Express your enthusiasm for the hospitality industry. Let us know why you want to be part of Premier Inn and how you can contribute to creating memorable experiences for our guests. Your passion can set you apart from other candidates.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Your Personality: As a Front of House Team Member, your personality is key! Make sure to convey your friendly and approachable nature in your application. Use a warm tone and share any relevant experiences that highlight your customer service skills.
Highlight Relevant Skills: Even if you don't have direct experience, emphasize any transferable skills you possess. This could include teamwork, communication, or problem-solving abilities. Relate these skills to the role and how they can benefit the team at Keswick Premier Inn.
Express Enthusiasm for Hospitality: Demonstrate your passion for the hospitality industry in your application. Mention why you want to work at Premier Inn specifically and how you align with their values of inclusivity and customer service.
Tailor Your CV: Customize your CV to reflect the job description. Focus on relevant experiences, even if they are from different fields, and ensure your CV is clear and easy to read. Highlight any customer-facing roles or volunteer work that showcases your ability to engage with guests.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Let your fun side shine through to show that you can create a welcoming atmosphere for guests.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think about times you've provided great customer service in other roles or situations. Share these examples to demonstrate your passion for helping others and making their experience enjoyable.
✨Ask About Training Opportunities
Since the role offers training and support, ask questions about the training process during your interview. This shows your eagerness to learn and grow within the company, which is something they value.
✨Emphasize Inclusivity and Diversity
The company values diversity and inclusivity, so express your commitment to these principles. Share any experiences you have that reflect your understanding and appreciation of different backgrounds and perspectives.
