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- Tasks: Visit clients to resolve outstanding debts and negotiate payment plans.
- Company: Join a global Energy company with exceptional training and career growth opportunities.
- Benefits: Enjoy a £34,000 salary, bonuses, private health, generous holidays, and above-average pension.
- Why this job: Perfect for experienced negotiators who thrive on building client relationships and solving problems.
- Qualifications: Must have 2+ years in field-based collections and excellent communication skills.
- Other info: Requires a valid driver's license and a reliable vehicle; rigorous candidate checks apply.
The predicted salary is between 28000 - 40000 £ per year.
Senior Recruitment Consultant Hiring Sales Professionals Across The UK
Field Collections Officer – Debt Collector
£34,000 + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.
Remote-based – Essex coverage.
The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy?
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, You\’ll be responsible for:
- Visiting client premises to discuss and resolve outstanding debts.
- Making collection calls, negotiating payment plans, and executing warrants when necessary.
- Collecting essential customer data, including meter reads and vulnerability assessments.
- Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
- At least 2 years of experience in a similar field-based collections.
- Must have worked in payment collections.
- Excellent communication and interpersonal skills.
- This role requires delicate negotiation and problem–solving skills; it is a subtle collection approach, arranging payment plans, etc.
- A valid driver\’s license and access to a reliable vehicle.
- As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.
Seniority level
Associate
Employment type
Full-time
Job function
Legal, Accounting/Auditing, and Other
Industries
Utilities, Financial Services, and Collection Agencies
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Field Collections Agent employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent
✨Tip Number 1
Make sure to highlight your previous field-based debt collection experience during the interview. Share specific examples of how you've successfully negotiated payment plans and resolved outstanding debts in the past.
✨Tip Number 2
Demonstrate your excellent communication and interpersonal skills by preparing for role-play scenarios. Practice how you would approach sensitive conversations with clients, showcasing your empathy and negotiation abilities.
✨Tip Number 3
Familiarize yourself with the company’s values and mission. Being able to align your personal approach to collections with their ethos will show that you are a good cultural fit for the team.
✨Tip Number 4
Since this role requires a valid driver’s license and reliable vehicle, ensure that you can confidently discuss your transportation arrangements. This will demonstrate your readiness and commitment to fulfilling the job requirements.
We think you need these skills to ace Field Collections Agent
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in field-based debt collection or cash collection. Use specific examples that showcase your negotiation skills and ability to build client relationships.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, include instances where you successfully negotiated payment plans or resolved conflicts with clients. This will demonstrate your suitability for the position.
Detail Your Problem-Solving Abilities: Provide examples of how you've approached delicate negotiations or problem-solving situations in the past. This will help illustrate your capability to handle the subtle collection approach required for this role.
Include Necessary Certifications: If you have any relevant certifications or training related to debt collection or financial management, be sure to mention them. This can strengthen your application and show your commitment to the field.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Since the role requires delicate negotiation, prepare examples from your past experiences where you successfully negotiated payment plans or resolved outstanding debts. Highlight your approach and the outcomes.
✨Demonstrate Empathy and Listening Skills
As a Field Collections Agent, building relationships is key. Be ready to discuss how you've used empathy and active listening in previous roles to understand clients' situations and foster trust.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of specific situations where you had to handle difficult conversations or resolve conflicts effectively.
✨Know the Company and Its Values
Research the global Energy company and understand its mission and values. Be prepared to explain why you want to work there and how your personal values align with theirs.
