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- Tasks: Engage with clients to resolve debts and build strong relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a £34,000 salary, bonuses, private health, generous holidays, and a great pension.
- Why this job: Perfect for skilled negotiators wanting to make a real impact in client relations.
- Qualifications: Requires 2+ years in field-based collections and excellent communication skills.
- Other info: Must have a valid driver's license and reliable vehicle; rigorous background checks apply.
The predicted salary is between 28000 - 40000 £ per year.
Senior Recruitment Consultant Hiring Sales Professionals Across The UK
Field Collections Officer – Debt Collector
£34,000 + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.
Remote-based – Essex coverage.
The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy?
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, You\’ll be responsible for:
- Visiting client premises to discuss and resolve outstanding debts.
- Making collection calls, negotiating payment plans, and executing warrants when necessary.
- Collecting essential customer data, including meter reads and vulnerability assessments.
- Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
- At least 2 years of experience in a similar field-based collections.
- Must have worked in payment collections.
- Excellent communication and interpersonal skills.
- This role requires delicate negotiation and problem–solving skills; it is a subtle collection approach, arranging payment plans, etc.
- A valid driver\’s license and access to a reliable vehicle.
- As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.
Seniority level
Associate
Employment type
Full-time
Job function
Legal, Accounting/Auditing, and Other
Industries
Utilities, Financial Services, and Collection Agencies
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Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations in the field of debt collection, especially within the energy sector. Understanding the nuances of this industry will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals already working in field collections or related roles. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for role-play scenarios that may come up during interviews. Practising negotiation techniques and how to handle difficult conversations will showcase your skills and confidence in real-life situations.
✨Tip Number 4
Research the company’s values and culture. Tailoring your conversation to align with their mission and demonstrating how your personal values match can set you apart from other candidates.
We think you need these skills to ace Field Collections Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field-based debt collection or cash collection. Use specific examples that demonstrate your negotiation skills and ability to build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and empathy. Explain why you are passionate about the role and how your previous experiences make you a great fit for the position.
Highlight Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and any experience with payment collections. Mention your valid driver's license and access to a reliable vehicle, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism, which is essential for a role involving client interactions.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience in field-based debt collection. Be prepared to discuss specific situations where you successfully negotiated payment plans or resolved outstanding debts.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you've effectively communicated with clients and colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your negotiation and problem-solving skills. Think of examples where you had to handle difficult situations delicately and how you achieved a positive outcome.
✨Research the Company
Familiarise yourself with the global energy company’s values and services. Understanding their mission will help you align your answers with what they are looking for in a Field Collections Officer.
