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- Tasks: Assist customers at the trade counter and deliver products as needed.
- Company: Join Eurocell, a leading stock market listed company in uPVC building products.
- Benefits: Enjoy healthcare cash plans, life assurance, and exclusive staff discounts.
- Why this job: Be part of a dynamic team with great earning potential and a supportive culture.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
- Other info: This is a permanent role with 44 hours per week.
The predicted salary is between 27936 - 31536 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 22 per Week – Permanent Role, Between 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday Rota
SALARY: £27,936 basic salary per year Pro Rata
BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro Rata
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don\’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell\’s 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays – normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Locations
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the specifics of uPVC products will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or retail, especially if it involves trade counter roles. This will demonstrate your ability to handle customer queries effectively.
✨Tip Number 3
Make sure to showcase your driving experience and any relevant qualifications. Being a driver is a key part of this role, so emphasising your reliability and safety on the road can set you apart.
✨Tip Number 4
Network with current or former employees of Eurocell if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Trade Counter Assistant / Driver
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Trade Counter Assistant/Driver. Highlight any relevant experience you have in customer service, sales, or driving, as these will be key to your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your ability to work in a fast-paced environment and any previous roles that involved stock management or customer interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for Eurocell specifically and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in this role.
How to prepare for a job interview at Eurocell Group PLC
✨Know Your Products
Familiarise yourself with the uPVC products that Eurocell offers. Being able to discuss their features and benefits will show your enthusiasm for the role and your understanding of the industry.
✨Demonstrate Customer Service Skills
As a Trade Counter Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and problem-solving abilities.
✨Highlight Driving Experience
Since the role involves driving, be ready to discuss your driving experience. Mention any relevant qualifications or safe driving records, as well as your ability to handle deliveries efficiently.
✨Show Enthusiasm for Teamwork
Eurocell values teamwork, so express your willingness to collaborate with colleagues. Share examples of successful team projects you've been part of, emphasising your ability to work well in a group setting.
