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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a brand redefining modern suits with quality craftsmanship and innovative designs.
- Benefits: Enjoy competitive pay, comprehensive benefits, a company uniform, and career development opportunities.
- Why this job: Be part of a creative team in a diverse environment that values respect and collaboration.
- Qualifications: 3 years in luxury retail or customer service; strong communication and organizational skills required.
- Other info: Fluency in additional languages is a plus; entrepreneurial spirit encouraged.
The predicted salary is between 28800 - 42000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay
- Comprehensive benefits package
- Company uniform
- Diverse and inclusive working environment
- Career progression and development programs
Sales Associate - Flagship Womens (maternity cover, temporary 1 year) employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Womens (maternity cover, temporary 1 year)
✨Tip Number 1
Familiarize yourself with Thom Browne's unique design philosophy and brand history. Understanding the essence of the brand will help you connect better with potential clients and demonstrate your passion during interactions.
✨Tip Number 2
Leverage your existing network to identify potential clients. Since the role emphasizes building strong client relationships, think about how you can tap into your personal connections to create a viable client base.
✨Tip Number 3
Stay updated on current fashion trends and luxury retail dynamics. Being knowledgeable about what's trending will not only enhance your product knowledge but also position you as a trusted advisor to your clients.
✨Tip Number 4
Practice your communication skills, both verbal and written. As the role requires effective communication with clients and team members, being articulate and confident will set you apart in the selection process.
We think you need these skills to ace Sales Associate - Flagship Womens (maternity cover, temporary 1 year)
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Thom Browne's unique approach to fashion and their core values. This understanding will help you tailor your application to reflect the brand's ethos.
Highlight Relevant Experience: Emphasize your experience in luxury retail or customer service. Provide specific examples of how you've achieved sales targets and built strong client relationships in previous roles.
Showcase Your Skills: Clearly outline your skills in client relationship management, product knowledge, and effective communication. Use concrete examples to demonstrate your proficiency in these areas.
Craft a Compelling Cover Letter: Write a personalized cover letter that expresses your passion for the Thom Browne brand and your motivation for applying. Make sure to connect your experiences and skills to the requirements listed in the job description.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Share specific examples of how you've exceeded sales targets and built strong client relationships, as this aligns perfectly with the role's requirements.
✨Demonstrate Product Knowledge
Prepare to discuss your understanding of Thom Browne's brand history, product offerings, and key trends in the fashion industry. This will show your passion for the brand and your ability to provide exceptional customer service.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since effective communication is crucial for building client relationships, be ready to discuss how you handle customer feedback and maintain client networks.
✨Prepare Questions About the Brand
Show your enthusiasm for the role by preparing thoughtful questions about Thom Browne's values, culture, and future projects. This demonstrates your genuine interest in the company and your desire to contribute positively to their team.
