Customer Business Manager

Job Title: Customer Business Manager

Location: Remote

Contract: 3 Months

Hours: 37.5 per week

Job Description

SRG are looking for a Customer Development Manager to join a leading multinational consumer goods company. You will be reporting into the UK&I Country Leader, Enterprise Markets, you will have full accountability for achieving sales growth, share and profitability for a customer portfolio mix we can align to your career ambitions and experience levels. You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and in house. Through collaboration with your cross-functional team, you will be developing activation plans to help unlock the category opportunities you have agreed with your customer.

Duties and Responsibilities

• Strong customer focus, with ability to develop consumer-led joint strategies

• Proven experience of successfully forging and maintaining business relationships

• Able to present recommendations in an influential manner

• Excellent networking and stakeholder management skills

• Strong commercial acumen – highly numerate, with strong analytical skills

• Solid communication, presentation and negotiation skills

• Outstanding interpersonal and collaboration skills

• Exceptional time management skills, with the ability to prioritize tasks effectively

• Experience of sales forecasting and profit modelling for your own business and the retailer

Experience and Qualifications

• Education to degree level preferred

• Recent experience of working within FMCG

• Front line customer management experience

• Relevant experience of using category and retailer data sources

• Proven track record of developing sustainable JBPs and delivering business results