Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily prison operations with security, deliveries, and monitoring.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Enjoy 25 days annual leave, pension scheme, and retail discounts.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No qualifications needed, just good communication and teamwork skills.
- Other info: Opportunities for progression and training available, including a paid apprenticeship.
The predicted salary is between 25626 - 35876 £ per year.
Operational Support Grade HMP W h atton
His Majesty s Prison and Probation Service.
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds.
Someone like you
You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.
Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you willâ work a variety ofâ shifts, including weekend and night shifts, to keep things running.
An extraordinary job
In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.
Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates . It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
You ll be given great training and opportunities for progression and development.
In addition to your base pay, you will receive:
- annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme s eason ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.â
Additional information:
Salary: 25,626
Frequency: Per year
Remote Job: Fully in-person
Employment type: Full-time
Prison Support Role - HMP Whatton employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support Role - HMP Whatton
✨Tip Number 1
Familiarize yourself with the daily operations of a prison. Understanding the environment and the various roles within it can help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight your communication skills. Since this role requires good judgment and the ability to stay calm under pressure, be prepared to share examples from your past experiences that showcase these qualities.
✨Tip Number 3
Be ready to discuss your teamwork experience. This position is all about collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Prepare for shift work discussions. Since the role involves various shifts, including weekends and nights, be clear about your availability and willingness to adapt to different schedules.
We think you need these skills to ace Prison Support Role - HMP Whatton
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Operational Support Grade position. Understand the key responsibilities and skills required, such as communication, teamwork, and the ability to remain calm under pressure.
Tailor Your CV: Customize your CV to highlight relevant experiences and skills that align with the job requirements. Emphasize any previous roles that involved teamwork, security, or customer service, even if they were not in a prison setting.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the unique opportunity it presents. Mention your ability to handle varied tasks and your commitment to supporting the prison's operations effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a key part of the role involves communication, be prepared to demonstrate your ability to convey information clearly and effectively. Think of examples where you've successfully communicated in challenging situations.
✨Stay Calm Under Pressure
The job can be fast-paced and may involve stressful situations. Be ready to discuss how you handle pressure and provide specific examples from past experiences where you maintained composure.
✨Emphasize Teamwork
Highlight your experience working in teams. Share stories that showcase your ability to collaborate with others, as being a great team player is crucial for this role.
✨Understand the Role's Responsibilities
Familiarize yourself with the day-to-day tasks of an Operational Support Grade. Be prepared to discuss how your skills and experiences align with these responsibilities, such as security checks and managing deliveries.
