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- Tasks: Engage with clients to resolve debts and build strong relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, bonuses, private health, and generous holidays from Day One.
- Why this job: Perfect for skilled negotiators who thrive on empathy and problem-solving in a dynamic environment.
- Qualifications: Must have 2+ years in field-based collections and excellent communication skills.
- Other info: This role requires a valid driver's license and a reliable vehicle; rigorous background checks apply.
The predicted salary is between 20400 - 47600 £ per year.
Field Collections Officer – Debt Collector
£32,000 basic + £5,000 Car Allowance + OTE £50,000 + Exceptional benefits package including private health, above average pension and generous holidays from Day One.
Remote-based role. The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, You\’ll be responsible for:
· Visiting client premises to discuss and resolve outstanding debts.
· Making collection calls, negotiating payment plans, and executing warrants when necessary.
· Collecting essential customer data, including meter reads and vulnerability assessments.
· Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
· At least 2 years of experience in a similar field-based collections role.
· Must have worked in payment collections
· Excellent communication and interpersonal skills.
· This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
· A valid driver\’s license and access to a reliable vehicle.
· As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role.
PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.
Field Collections Agent employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent
✨Tip Number 1
Make sure to highlight your field-based debt collection experience during any conversations or interviews. Share specific examples of how you've successfully negotiated payment plans or resolved outstanding debts in the past.
✨Tip Number 2
Demonstrate your excellent communication and interpersonal skills by preparing for role-play scenarios. Practice how you would approach a client visit, focusing on building rapport and showing empathy.
✨Tip Number 3
Familiarize yourself with the energy sector and any relevant regulations that may impact debt collection. This knowledge will help you engage more effectively with clients and show your commitment to the role.
✨Tip Number 4
Since this role requires a valid driver's license and reliable vehicle, ensure that you have these ready and be prepared to discuss your travel experience and how you manage your time effectively while on the road.
We think you need these skills to ace Field Collections Agent
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in field-based debt collection or cash collection. Use specific examples that showcase your negotiation skills and ability to build client relationships.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, provide examples of how you've successfully communicated with clients in the past, especially in delicate situations.
Detail Your Problem-Solving Abilities: Discuss instances where you had to use problem-solving skills to resolve outstanding debts or negotiate payment plans. This will demonstrate your capability to handle the responsibilities of the position.
Include Necessary Certifications: If you have any relevant certifications or training related to debt collection or financial services, be sure to include them in your application. This can strengthen your candidacy.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Since the role requires delicate negotiation, prepare examples from your past experiences where you successfully negotiated payment plans or resolved outstanding debts. Highlight your approach and the outcomes.
✨Demonstrate Empathy and Listening Skills
The job emphasizes excellent listening skills and natural empathy. Be ready to discuss how you've built strong relationships with clients in previous roles and how you handle sensitive situations.
✨Familiarize Yourself with the Company
Research the global energy company and understand its values and services. This will help you align your answers with their mission and demonstrate your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific situations where you had to resolve conflicts or collect debts under challenging circumstances, and be ready to explain your thought process.
