Head Concierge

Head Concierge

London Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Be the friendly face of our stunning residential building, assisting residents and visitors daily.
  • Company: Join a prestigious team in a prime location between Marylebone and Mayfair.
  • Benefits: Enjoy competitive pay, flexible hours, and a vibrant work environment.
  • Why this job: Make a real impact by enhancing residents' experiences in a luxurious setting.
  • Qualifications: Professional appearance and excellent communication skills are essential.
  • Other info: This role is perfect for those who thrive in a dynamic, customer-focused environment.

We are currently recruiting for a Head Concierge/Duty Manager to oversee a high-end luxury residential development located in Chelsea.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

We are looking for someone with a luxury residential experience; good written and verbal communication skills; hands-on, driven, and has some people management experience as they will have xiskglj a concierge team reporting to them.

You will have the responsibility of delive…

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Contact Detail:

Abbatt Property Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Concierge

✨Tip Number 1

Familiarise yourself with the local area, especially Marylebone and Mayfair. Knowing the best restaurants, shops, and services will not only impress during your interview but also show that you’re ready to assist residents effectively.

✨Tip Number 2

Demonstrate your customer service skills by preparing examples of how you've handled difficult situations in the past. This role requires a calm and professional approach, so be ready to showcase your problem-solving abilities.

✨Tip Number 3

Dress the part for your interview. As a Head Concierge, you'll need to maintain a professional appearance, so make sure your outfit reflects the high standards expected in a luxury residential environment.

✨Tip Number 4

Network with current or former concierges if possible. They can provide insights into the role and the expectations at our building, which can help you tailor your approach during the interview process.

We think you need these skills to ace Head Concierge

Exceptional Customer Service Skills
Strong Communication Skills
Professional Appearance and Manner
Problem-Solving Abilities
Multitasking Skills
Attention to Detail
Knowledge of Local Area and Amenities
Conflict Resolution Skills
Time Management Skills
Team Leadership
Organisational Skills
Ability to Work Under Pressure
Discretion and Confidentiality
Technical Proficiency with Concierge Software

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Head Concierge. Highlight key skills such as professionalism, communication, and customer service in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in concierge services or similar roles. Emphasise your ability to handle enquiries and provide excellent service, as these are crucial for the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples from your past experiences that demonstrate your suitability for the Head Concierge position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Head Concierge.

How to prepare for a job interview at Abbatt Property Recruitment

✨Dress to Impress

As a Head Concierge, you'll be the first point of contact for residents and visitors. Make sure to dress professionally and present yourself well to create a positive first impression.

✨Know the Area

Familiarise yourself with the Marylebone and Mayfair areas. Being knowledgeable about local amenities, transport links, and attractions will show your commitment and help you assist residents effectively.

✨Demonstrate Excellent Communication Skills

Practice clear and confident communication. As the face of the building, you'll need to convey information effectively and handle enquiries with professionalism and courtesy.

✨Showcase Problem-Solving Abilities

Prepare examples of how you've successfully resolved issues in previous roles. Highlighting your ability to think on your feet and provide solutions will be crucial for this position.

Head Concierge
Abbatt Property Recruitment
Location: London
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