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For Companies At a Glance
- Tasks: Manage client relationships and implement effective digital marketing strategies.
- Company: FirstFound helps businesses succeed online with a focus on SEO, PPC, and content marketing.
- Benefits: Enjoy a competitive salary, hybrid work options, private healthcare, and career progression.
- Why this job: Join a supportive team where your digital marketing skills can shine and make a real impact.
- Qualifications: Digital marketing knowledge, preferably with SEO experience, and strong customer service skills required.
- Other info: Full training and mentorship provided to help you grow in your career.
The predicted salary is between 20000 - 30000 £ per year.
Digital Marketing Account Manager
🚨 Important Heads-Up Before You Apply! 🚨
This is a hybrid role, with 3 days a week in our Manchester city centre office and 2 days working from home.
If you\’re not within an easy commute to Manchester, this probably isn’t the right fit — and we’d hate to waste your time. 😊
📍 Location: Manchester City Centre
💰 Salary: £25,000 + Bonus
⏳ Type: Full-time, Permanent
Join FirstFound – A Career with Impact
Are you passionate about helping businesses grow and seeing the results of your work? Do you thrive on delivering outstanding customer service while using your digital marketing expertise? If so, we’d love to hear from you!
FirstFound has been helping businesses succeed online since 2000, specialising in SEO, PPC, Content Marketing, and Web Design. Our mission is simple: make digital marketing accessible and effective for small and medium businesses.
What You’ll Do
As a Digital Marketing Account Manager, you\’ll be the go-to expert for our clients, helping them achieve their marketing goals while delivering exceptional customer service. Your role will include:
✔ Managing client relationships – You\’ll be the main point of contact, ensuring customers feel supported and informed.
✔ Implementing marketing strategies – Primarily SEO-focused, but also incorporating PPC, Social media, content marketing, and web improvements.
✔ Tracking and improving performance – Using tools like Google Analytics, Search Console, Semrush and industry platforms to analyse data and optimise campaigns.
✔ Educating and advising clients – Translating technical SEO into clear, actionable insights for businesses.
✔ Problem-solving & continuous learning – Staying ahead in digital marketing while adapting to client needs.
What We’re Looking For
We want someone who:
✅ Loves working with customers and gets satisfaction from seeing them succeed.
✅ Has digital marketing knowledge, ideally with experience in SEO (beyond just social media).
✅ Can communicate clearly and build great relationships with clients.
✅ Is results-driven, analytical, and proactive in finding solutions.
✅ Can manage their own workload and prioritise effectively.
✅ Has completed higher education courses in Digital Marketing or SEO (preferred).
✅ Has experience in customer service or account management and is eager to combine both skills into a lifelong career.
What’s in It for You?
🌟 A career, not just a job – We provide full training and mentorship to help you grow.
💸 Competitive salary & bonus – £25,000 per year + performance incentives.
🌍 Hybrid working – A mix of office (Manchester) and remote flexibility.
📈 Career progression – Clear paths for advancement within FirstFound.
🏥 Private healthcare & benefits – Including pension, cycle-to-work scheme, and more.
🎉 Great company culture – Supportive team, casual dress, and regular company events.
Ready to Apply?
- If you’re passionate about digital marketing, customer service, and career growth, we’d love to hear from you! Apply now and start your journey with FirstFound.
Digital Marketing Account Manager employer: FirstFound
Contact Detail:
FirstFound Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in digital marketing, especially SEO and PPC. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've helped clients achieve their marketing goals in the past. Highlighting your problem-solving skills and results-driven mindset will make you stand out.
✨Tip Number 3
Research FirstFound's current clients and case studies. Being able to reference their work and how you can contribute to their success will demonstrate your proactive approach.
✨Tip Number 4
Practice clear and effective communication. Since you'll be managing client relationships, showcasing your ability to translate technical jargon into actionable insights is crucial.
We think you need these skills to ace Digital Marketing Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Digital Marketing Account Manager. Familiarize yourself with SEO, PPC, and other digital marketing strategies mentioned in the job description.
Tailor Your CV: Customize your CV to highlight relevant experience in digital marketing and customer service. Emphasize any specific achievements or projects that demonstrate your skills in managing client relationships and implementing marketing strategies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your commitment to helping clients succeed. Use specific examples from your past experiences to illustrate how you can contribute to FirstFound's mission.
Highlight Your Analytical Skills: Since the role involves tracking and improving performance using tools like Google Analytics and Semrush, be sure to mention any relevant experience you have with these tools or similar analytics platforms in your application.
How to prepare for a job interview at FirstFound
✨Show Your Passion for Digital Marketing
Make sure to express your enthusiasm for digital marketing during the interview. Share specific examples of how you've helped businesses grow through SEO, PPC, or content marketing, and explain why you love this field.
✨Demonstrate Your Customer Service Skills
Since the role emphasizes client relationships, be prepared to discuss your experience in customer service. Highlight situations where you successfully managed client expectations or resolved issues, showcasing your ability to build strong relationships.
✨Be Ready to Discuss Analytical Tools
Familiarize yourself with tools like Google Analytics, Search Console, and Semrush. Be ready to talk about how you've used these tools in past roles to track performance and optimize campaigns, as this will demonstrate your analytical skills.
✨Prepare Questions About the Company
Show your interest in FirstFound by preparing thoughtful questions about their approach to digital marketing and client success. This not only demonstrates your enthusiasm but also helps you assess if the company aligns with your career goals.
