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For Companies At a Glance
- Tasks: Engage with clients to resolve outstanding debts and build strong relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, bonuses, private health, generous holidays, and an above-average pension.
- Why this job: Perfect for skilled negotiators who thrive on building client relationships and making a difference.
- Qualifications: Must have 2+ years in field-based collections and excellent communication skills.
- Other info: This role requires a valid driver's license and access to a reliable vehicle.
The predicted salary is between 20400 - 47600 £ per year.
Field Collections Agent – Debt Collector
£34,000 + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.
Remote-based – Scotland coverage.
The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Agent, You\’ll be responsible for:
- Visiting client premises to discuss and resolve outstanding debts.
- Making collection calls, negotiating payment plans, and executing warrants when necessary.
- Collecting essential customer data, including meter reads and vulnerability assessments.
- Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
- At least 2 years of experience in a similar field-based collections
- Must have worked in payment collections
- Excellent communication and interpersonal skills.
- This role requires delicate negotiation and problem–solving skills; it is a subtle collection approach, arranging payment plans, etc.
- A valid driver\’s license and access to a reliable vehicle.
- As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.
Field Collections Agent employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent
✨Tip Number 1
Make sure to highlight your field-based debt collection experience during any conversations or networking opportunities. This role specifically requires at least 2 years in a similar position, so be ready to discuss your past roles and how they relate to the responsibilities of a Field Collections Agent.
✨Tip Number 2
Demonstrate your negotiation skills in real-life scenarios. Prepare examples where you've successfully negotiated payment plans or resolved disputes. This will show that you have the delicate approach needed for this role.
✨Tip Number 3
Familiarize yourself with the energy sector and its specific challenges related to debt collection. Understanding the industry will help you build rapport with clients and demonstrate your commitment to the role.
✨Tip Number 4
Since this role involves visiting client premises, ensure you have a reliable vehicle and a valid driver's license. Being able to discuss your transportation readiness can give you an edge in the selection process.
We think you need these skills to ace Field Collections Agent
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in field-based debt collection or cash collection. Use specific examples that showcase your negotiation skills and ability to resolve outstanding debts.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, provide examples of how you've successfully communicated with clients in the past. Mention any situations where your listening skills and empathy made a difference.
Detail Your Problem-Solving Abilities: Discuss your approach to delicate negotiations and problem-solving. Highlight instances where you arranged payment plans or resolved conflicts effectively, demonstrating your subtle collection approach.
Include Necessary Certifications: If you have a valid driver's license and access to a reliable vehicle, mention this in your application. This is essential for the role, so make it clear that you meet this requirement.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Since the role requires delicate negotiation, prepare examples from your past experiences where you successfully negotiated payment plans or resolved outstanding debts. Highlight your approach and the outcomes.
✨Demonstrate Empathy and Listening Skills
The job emphasizes excellent listening skills and natural empathy. Be ready to discuss how you've built strong relationships with clients in previous roles and how you handle sensitive situations.
✨Familiarize Yourself with the Company
Research the global energy company and understand its values and services. This will help you align your answers with their mission and demonstrate your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific situations where you had to resolve conflicts or collect payments under challenging circumstances.
