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For Companies At a Glance
- Tasks: Be the voice of our team, handling calls and setting up important conference calls.
- Company: Join a dynamic team in Westminster, supporting senior staff with vital communications.
- Benefits: Enjoy flexible shifts and the chance to work in a prestigious environment.
- Why this job: This role offers a unique opportunity to connect with leaders and enhance your communication skills.
- Qualifications: Must have SC clearance and be ready to handle high-stakes communications.
- Other info: Shifts alternate weekly, providing variety in your work schedule.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Receptionist/Call Handler, this is an SC Cleared role and requires clearance in place prior to application.
You will be based in Westminster and will operate on a shifts 8-4 or 11-7 alternate weeks
Role activities:
Provide senior staff and their personnel with national and international communications, including telephony, conference calls and SMS messaging Contact senior staff at anywhere.
Screen and investigate all incoming calls, verifying authenticity via the correct channels.
Set up daily national and international conference calls with senior leaders
Monitor and log calls
Liaise with international and associated senior figures to facilitate conference calls
Monitor and report switchboard malfunctions.
Perform clerical functions and related work as required.
Receptionist/Call Handler - SC Cleared employer: Code IT Recruitment Ltd
Contact Detail:
Code IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Call Handler - SC Cleared
✨Tip Number 1
Make sure you have your SC clearance ready before applying. This is a crucial requirement for the role, and having it in place will show that you're serious about the position.
✨Tip Number 2
Familiarize yourself with telephony systems and conference call software. Being comfortable with these tools will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Highlight any previous experience in handling calls or working in a reception environment. Specific examples of how you've managed communications effectively will make your application more compelling.
✨Tip Number 4
Demonstrate your ability to work under pressure and manage multiple tasks. This role requires quick thinking and organization, so be prepared to discuss relevant experiences during the interview.
We think you need these skills to ace Receptionist/Call Handler - SC Cleared
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist/Call Handler position. Understand the specific responsibilities, such as handling communications and managing conference calls, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in a receptionist or call handling role. Mention specific skills like telephony management, call screening, and clerical functions that align with the job requirements.
Demonstrate SC Clearance: Since this role requires SC clearance, clearly state your current clearance status in your application. If you have prior experience working in a similar environment, mention it to strengthen your application.
Professional Tone: Use a professional tone throughout your application. Given the nature of the role, it's important to convey your ability to communicate effectively and maintain professionalism in all interactions.
How to prepare for a job interview at Code IT Recruitment Ltd
✨Understand the Role Requirements
Make sure you have a clear understanding of the responsibilities associated with being a Receptionist/Call Handler. Familiarize yourself with the importance of handling communications for senior staff and the need for SC clearance.
✨Demonstrate Communication Skills
Since the role involves significant communication, be prepared to showcase your verbal and written communication skills. Practice articulating your thoughts clearly and concisely, as this will be crucial in your day-to-day tasks.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as screening calls or managing conference calls. Think of examples from your past experiences where you successfully navigated similar challenges.
✨Showcase Your Organizational Skills
Highlight your ability to manage multiple tasks efficiently. Discuss any tools or methods you use to stay organized, especially when it comes to scheduling and logging calls, as these are key aspects of the job.
