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- Tasks: Support sales and purchasing teams by managing data and organizing documents.
- Company: Join a dynamic team focused on enhancing customer relationships and operational efficiency.
- Benefits: Gain valuable experience with potential for on-the-job training and skill development.
- Why this job: Perfect for those who love multitasking and want to make an impact in sales.
- Qualifications: Experience in customer service or sales support is a plus, but training is provided.
- Other info: Opportunity to work with CRM software and improve communication skills.
The predicted salary is between 28800 - 43200 £ per year.
The Sales and Purchasing Administrative Assistant role is designed to support the sales and purchasing teams by handling a variety of tasks that ensure the smooth operation of the departments. This position involves managing data, organizing documents, and providing direct support to sales representatives, allowing them to focus more on selling and less on administrative duties. By acting as a point of contact for clients/suppliers and internal teams, the Sales and Purchasing Administrative Assistant helps maintain excellent customer relationships and contributes to the efficiency and effectiveness of the sales and purchasing process.
Sales and Purchasing Administrative Assistant Job Duties:
- Process, prepare, and submit sales quotes and proposals accurately and timely to facilitate the closing of deals.
- Coordinate and execute the logistics of sales meetings and events, including venue selection, catering, and material preparation, to ensure smooth operations and a professional atmosphere.
- Handle the input, update, and maintenance of customer information and sales activity into the company’s CRM (Customer Relationship Management) system to ensure data accuracy and accessibility for the sales team.
- Facilitate communication by acting as a liaison between the sales / technical and purchasing departments, to ensure alignment and address any queries promptly.
- Raise Purchase Orders and order consumables
- Check and receive consumable in person and on Sage
- Complete Stock checks and picking of consumables
- Process orders on Sage and CRM
- Input Bill of Material and generate BOM reports
- Research on new suppliers and materials as requested by teams for testing / improvements
Requirements:
Experience: Experience in customer service, sales support, or a related field is common, providing a foundation in managing client relationships and supporting sales teams. On-the-job training is often provided, focusing on company-specific systems, sales processes, and administrative protocols. Many also benefit from participating in external training programs that enhance their expertise in sales techniques, CRM software, and communication skills, preparing them for the multifaceted responsibilities of the role.
Sales Administrative Assistant Skills:
- CRM Software: Sales Administrative Assistants use this software to streamline communication, track interactions, and facilitate sales processes. It organizes client data for personalized and timely follow-ups, enhancing customer satisfaction and loyalty.
- Order Processing: Handling customer orders from receipt to invoicing and dispatch demands meticulous attention to detail and multitasking abilities. Accuracy in order quantities, prices, and delivery schedules is crucial for customer satisfaction and company revenue.
- Customer Relationship Management: Detailed records of customer interactions and preferences help personalize future communications and enhance satisfaction.
- Communication: Liaising between sales teams, clients, and other departments ensures informed parties, coordinated schedules, and promptly addressed client needs. Articulating complex information clearly and concisely, both in writing and verbally, is essential for smooth operations and strong relationships.
Sales Assistant employer: Tailor-made+
Contact Detail:
Tailor-made+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarize yourself with CRM software, as it's a crucial tool for this role. Understanding how to manage client data and track interactions will give you an edge in demonstrating your readiness to support the sales team.
✨Tip Number 2
Highlight any experience you have in customer service or sales support during your conversations. This will show that you understand the importance of maintaining strong client relationships and can effectively contribute to the team's success.
✨Tip Number 3
Prepare to discuss your organizational skills and attention to detail. Being able to coordinate logistics for sales meetings and handle order processing accurately is key, so share examples of how you've successfully managed similar tasks in the past.
✨Tip Number 4
Demonstrate your communication skills by practicing how you would articulate complex information clearly. This role requires liaising between various teams, so showing that you can convey messages effectively will be a big plus.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in customer service and sales support. Emphasize any previous roles where you managed client relationships or supported sales teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Sales Assistant role. Mention specific skills like CRM software proficiency and order processing experience, and explain how they will benefit the company.
Highlight Communication Skills: In your application, emphasize your communication skills. Provide examples of how you've successfully liaised between teams or handled client inquiries to demonstrate your ability to facilitate smooth operations.
Showcase Attention to Detail: Since the role requires meticulous attention to detail, include examples from your past work where accuracy was crucial, such as processing orders or maintaining customer information in a CRM system.
How to prepare for a job interview at Tailor-made+
✨Show Your Customer Service Skills
Since the role involves managing client relationships, be prepared to discuss your previous experience in customer service or sales support. Share specific examples of how you've successfully handled client inquiries or resolved issues.
✨Familiarize Yourself with CRM Software
Understanding CRM software is crucial for this position. If you have experience with any CRM systems, mention it during the interview. If not, do some research on popular CRM tools and be ready to discuss how you would adapt to using new software.
✨Demonstrate Your Organizational Skills
The job requires handling multiple tasks simultaneously. Prepare to talk about how you prioritize your workload and manage time effectively. Consider sharing a specific instance where your organizational skills led to a successful outcome.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to liaise between teams.
