Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead community engagement strategies and build relationships with diverse audiences.
- Company: Join a fast-growing FinTech company transforming wealth management since 2017.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a mission-driven team that values community and innovation.
- Qualifications: 10+ years in community experience with strong communication and organizational skills.
- Other info: Ideal for proactive individuals passionate about people and social media.
The predicted salary is between 43200 - 72000 £ per year.
Head of Community Experience
Our client is a rapidly growing FinTech business in the wealth management space which was founded in 2017 by 3 successful entrepreneurs and business builders with complementary experiences and skill sets. Together, they are redefining how individual and families connect with their money. The business is backed and supported by a group of leading European investors. They are now looking to hire the newly scoped role of Head of Community Experience.
The Role is Responsible for the following:
- Developing strategic programmes to nurture relationship building
- Collaborate with other internal functions to develop the community programme
- Identify opportunities to foster advocacy and loyalty within the community
- Turn the community into active advocates to drive introductions
- Explore and drive partnerships with other relevant brands
The Candidate:
- 10+ years of experience in this type of role
- Demonstrable experience developing hybrid digital and offline community strategies for exclusive audiences
- Proactive, self-starting attitude with a profound passion for people, knowledge and social-media
- Knack for sparking engaging conversations with diverse communities from diverse backgrounds
- Understanding of analytics and how to measure community engagement strategies
- Excellent communication skills, both written and verbally with the ability to work across multiple teams as well as initiate and participate with the community
- Strong organisational skills with a keen eye for detail across multiple moving parts
- Exceptional stakeholder management skills
Head of Community Experience employer: HBAL Executive Search
Contact Detail:
HBAL Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community Experience
✨Tip Number 1
Make sure to showcase your experience in developing community strategies, especially for exclusive audiences. Highlight any successful programs you've implemented that fostered relationship building and advocacy.
✨Tip Number 2
Demonstrate your proactive attitude by sharing examples of how you've initiated community engagement activities. This could include events, online discussions, or partnerships that you've spearheaded.
✨Tip Number 3
Prepare to discuss your understanding of analytics in community management. Be ready to explain how you've measured the success of your strategies and what metrics you consider most important.
✨Tip Number 4
Since stakeholder management is crucial for this role, think of specific instances where you've successfully collaborated with different teams or external partners. Share how you navigated challenges and built strong relationships.
We think you need these skills to ace Head of Community Experience
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head of Community Experience. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your 10+ years of experience in community management. Emphasize your success in developing hybrid digital and offline community strategies, and include specific examples that demonstrate your proactive attitude and passion for people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of community engagement and your ability to foster advocacy and loyalty. Use engaging language to convey your enthusiasm for the role and the company.
Highlight Communication Skills: In both your CV and cover letter, emphasize your excellent communication skills. Provide examples of how you've successfully worked across multiple teams and engaged diverse communities, showcasing your stakeholder management abilities.
How to prepare for a job interview at HBAL Executive Search
✨Show Your Passion for Community Building
Make sure to express your genuine enthusiasm for community engagement. Share specific examples from your past experiences where you successfully nurtured relationships and built communities, highlighting your proactive approach.
✨Demonstrate Strategic Thinking
Prepare to discuss how you would develop strategic programs for relationship building. Think about potential initiatives that could foster advocacy and loyalty within the community, and be ready to share your ideas during the interview.
✨Highlight Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be prepared to showcase your ability to engage with diverse audiences and initiate meaningful conversations.
✨Discuss Your Analytical Approach
Be ready to talk about how you measure community engagement strategies. Share any tools or methods you've used in the past to analyze community interactions and how those insights informed your strategies.
