At a Glance
- Tasks: Engage with customers, showcase products, and manage showroom operations.
- Company: Join the UK's leading kitchen makeover company, renowned for saving customers money.
- Benefits: Earn up to Β£16 per hour, plus bonuses, discounts, and 28 days holiday.
- Why this job: Be part of a dynamic team, helping customers transform their kitchens while gaining valuable experience.
- Qualifications: Customer service skills and enthusiasm for home improvements are essential; retail experience is a plus.
- Other info: Part-time hours, flexible scheduling, and a friendly work environment in Twickenham.
Kitchen Showroom Sales Consultant required for our client who are the UK's leading and award-winning kitchen makeover company. Our client specialises in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. Due to their continued growth and success, they are now recruiting for a Part Time Kitchen Showroom Sales Consultant to work from their new Twickenham (TW2) Branch.
THE ROLE
- You will be the first point of contact for customers coming to the showroom.
- You will be showing customers the products and service on offer e.g. kitchen doors, worktops, handles etc.
- Arranging and booking appointments for a member of the team to carry out a home/site visit to take measurements.
- Taking phone calls from potential and existing customers.
- Following up internet and email enquiries.
- Helping customers choose colours, styles etc.
- Ensuring the showroom is clean and tidy at all times.
- You will also be carrying out general admin duties e.g., quotations and other admin work as required.
- This is a Part-Time role working 5 days per week, 9.30am to 3.30pm (can be discussed).
- Working as part of a small team, helping out in all departments as business dictates.
THE PERSON
- The successful Kitchen Showroom Sales Consultant will ideally have experience in a role with significant customer interaction.
- Previous showroom experience may be beneficial but a friendly disposition and ability to engage customers is essential.
- Experience of working within a showroom is desired, e.g. kitchens, bathrooms, builders merchant, DIY store etc.
- Alternatively, face-to-face experience within a retail environment.
- Enthusiasm for and a strong interest in home improvements.
- The successful candidate must be able to work independently, often looking after the showroom on your own.
- Confident, able to convert an enquiry into a lead or site visit.
- Able to work Saturdays as required.
- You must be IT proficient, able to use email, Word, Excel and the Microsoft suite.
- You MUST have excellent customer service skills with great customer-facing skills.
- Hands-on and happy to help within all departments.
- Live within a commutable distance to the new Twickenham (TW2) Branch.
THE PACKAGE
- Β£14 - Β£16 PH (subject to experience).
- Bonus Scheme.
- 28 days holiday.
- Pension Scheme.
- Staff Discounts.
Kitchen Showroom Sales Consultant employer: Anderson Wright Consulting
Contact Detail:
Anderson Wright Consulting Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Kitchen Showroom Sales Consultant
β¨Tip Number 1
Familiarise yourself with the latest kitchen design trends and products. Being knowledgeable about whatβs currently popular will help you engage customers effectively and demonstrate your expertise.
β¨Tip Number 2
Practice your customer interaction skills. Since this role involves significant customer engagement, role-playing scenarios with friends or family can help you feel more confident in converting inquiries into leads.
β¨Tip Number 3
Visit other kitchen showrooms to observe how they operate. Take note of their sales techniques and customer service approaches, which can provide you with valuable insights to apply in your own interactions.
β¨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since the role requires working Saturdays and potentially adjusting hours, showing that you are adaptable can make you a more attractive candidate.
We think you need these skills to ace Kitchen Showroom Sales Consultant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous showroom roles. Emphasise your ability to engage with customers and your enthusiasm for home improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for kitchen refurbishment and your understanding of the company's mission. Mention specific skills that align with the job description, such as IT proficiency and customer service excellence.
Showcase Your Customer Interaction Skills: In your application, provide examples of how you've successfully interacted with customers in previous roles. Highlight any achievements in converting enquiries into sales or appointments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Anderson Wright Consulting
β¨Show Your Passion for Home Improvements
Make sure to express your enthusiasm for home improvements during the interview. Share any personal experiences or projects you've been involved in, as this will demonstrate your genuine interest in the industry and help you connect with the interviewer.
β¨Prepare for Customer Interaction Scenarios
Since this role involves significant customer interaction, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you successfully engaged with customers or resolved issues, showcasing your excellent customer service skills.
β¨Familiarise Yourself with Kitchen Products
Before the interview, take some time to research common kitchen products and trends. Being knowledgeable about kitchen doors, worktops, and styles will not only impress the interviewer but also show that you're proactive and ready to assist customers effectively.
β¨Demonstrate Your IT Proficiency
As the role requires IT skills, be prepared to discuss your experience with Microsoft Office and other relevant software. You might even want to mention specific tasks you've completed using these tools, which will highlight your ability to handle administrative duties efficiently.