Receptionist & Office Coordinator

This is an on-site role that will require the successful candidate to be in our head office location 5 days a week.

Who we are

The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and most recently the world famous, ‘mind-blowing’ fried chicken brand Dave’s Hot Chicken. We also own Openr, an innovative tech start-up providing a product, pricing and order management technology platform.

As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career.

At Azzurri, we believe that a diverse and inclusive team is essential to building great relationships and connections, and ultimately a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you!

What are we looking for?

We are looking for an enthusiastic, friendly and organised candidate to be front of house for Azzurri. We are seeking a candidate who has excellent written and verbal communication, is able to effectively prioritise, and who has a warm and friendly manner.

About the role

Receptionist

• Efficiently manage all incoming calls; answering calls promptly, politely and transferring accurately or taking messages
• Handle customer complaints courteously and ensure they are passed on as appropriate
• Greeting visitors in a warm, friendly manner and ensure they are attended to
• Managing and booking in external visitors with Capital House security
• Ensure the reception area is clean and tidy at all times
• Handling deliveries, organising couriers and transport as required
• Manage the booking of meeting rooms
• Ensure that the post is collected daily, distributed correctly, and outward post is franked and ready for collection
• Ensure all internal telephone lists and restaurant information is accurate at all times
• Ensure you are briefed and keep yourself fully informed of all developments within all Azzurri brands
• Organising twice weekly Coco di Mama breakfasts, and monthly lunches for Chapel Street and managing quantities

Office Coordinator

• Ensuring that the post room is tidy, organised and stocked with everyday stationery
• Office furniture – assessing whether we need new office furniture when requests come through, organising repairs and placing orders for new furniture
• Ordering and managing stationery / office supplies e.g. tea, coffee, milk, paper
• Managing supplies for the drinks fridge
• Main point of contact for the cleaners and ensuring that the office is cleaned to a high standard, and resolving any issues that are one-offs
• Keeping the office well maintained and tidy, encouraging staff to clear up when necessary
• Arranging recycling, and disposal of office items that cannot go into normal rubbish
• Managing the registration of new starters and leavers on the swipe card security system and keeping all information up to date
• Keeping up to date with and acknowledging calendar events, such as Halloween and Valentines Day
• Looking after the day-to-day office maintenance and arranging repairs when necessary through an online portal
• Arrange training for First Aiders and Fire Marshalls to be qualified in the office, including yourself
• Keeping First Aid log book up to date
• Assisting the QS team on health and safety requirements in the office
• Assisting with binding for board materials monthly

What will you bring?

• Prior experience in a receptionist, administrative or customer facing role desirable but not essential
• Excellent written and verbal communication skills, with a flexible approach and welcoming manner
• Strong organisational and planning skills
• Forward thinking & proactive
• Good knowledge of the whole Microsoft Office Suite – Outlook, Word and Excel
• Excellent attention to detail
• Great team player!

We will be looking for you to show us that you share our Azzurri values – Do Better, Be Curious, Don’t Give up, Be Caring, and Be You. Find out more on www.azzurrigroup.co.uk

What’s on offer at Azzurri?

We have a cool office space in Central London, designed by our in-house creative team. With barista training as part of your induction, a free Coco di Mama breakfast twice a week, free fruit, a variety of cold and hot drinks all day every day, and lunch together every month to stay connected, you’ll see that we are a hospitable bunch.

Your development is key, and we offer apprenticeships, management, and leadership programmes as well as skills and professional development. There’s lots to get involved with to keep learning.

So you can take care of your wellbeing, holidays increase the longer you stay with us, you will have access to our EAP scheme, eye tests and eyecare savings and an annual flu jab voucher. There is an annual bonus scheme of up to 10%, and a competitive salary. You can also get involved with volunteering and join our sports teams if you are up for it.