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- Tasks: Lead and inspire a team while managing retail and complex units at our holiday park.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy 50% off holidays, 30% discounts on food and activities, plus exclusive brand deals.
- Why this job: Experience a vibrant work culture focused on growth, wellbeing, and creating unforgettable memories.
- Qualifications: Looking for motivated individuals with management experience and a passion for customer service.
- Other info: Background checks will be conducted to ensure a safe environment for all.
The predicted salary is between 35000 - 50000 £ per year.
Complex Manager Highfield Grange £52,009 Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you’ll wear many hats: you’ll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it’s a no-brainer! More than a park, it\’s a launchpad We\’re investing £4 million in transforming Highfield Grange in 2026 – and we\’re looking for passionate people to join us on this incredible journey. This multi-million-pound transformation is set to deliver our most exciting line-up yet, delivering on our mission to make every holiday truly epic. Launching brand-new activities like immersive Bear Grylls escape rooms, high ropes and an all-new Hat-Tricks sports bar with interactive darts and a shuffleboard. From upgraded family play zones to expanded pitches and enhanced guest facilities, this is a once-in-a-generation upgrade that will create unforgettable experiences for our guests – and amazing opportunities for you. Now\’s the perfect time to join and be part of a team that\’s shaping the future of UK holidays. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK\’s largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks – we’ve got your back when it comes to training! You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Holly at Holly.Baldwin@parkdean-resorts.com PandoLogic. Keywords: Park Manager, Location: Clacton On Sea, ENG – CO16 9QY
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Manager
✨Tip Number 1
Familiarise yourself with Parkdean Resorts' values and culture. Understanding their commitment to customer experience and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Parkdean Resorts. They can provide valuable insights into the company culture and expectations for the Complex Manager role, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage teams, achieve budgets, and enhance customer satisfaction. Tailoring your stories to reflect the responsibilities outlined in the job description will make a strong impression.
✨Tip Number 4
Showcase your passion for the hospitality industry and your understanding of the holiday park environment. Discussing trends in the sector or sharing ideas on improving guest experiences can set you apart as a candidate who is genuinely invested in the role.
We think you need these skills to ace Complex Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Complex Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in hospitality or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and inspire a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific aspects of Parkdean Resorts that attract you, such as their commitment to employee wellbeing and career development opportunities. Make sure to connect your skills and experiences to the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Parkdean Resorts
✨Show Your Leadership Skills
As a Complex Manager, you'll be expected to lead and inspire your team. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your mentoring and coaching abilities.
✨Understand the Business
Familiarise yourself with Parkdean Resorts' operations, especially in food and beverage management. Demonstrating knowledge about budget management and stock control will show that you're ready to take on the responsibilities of the role.
✨Emphasise Customer Experience
Customer satisfaction is key in the hospitality industry. Be ready to discuss how you've previously enhanced customer experiences and how you plan to maintain high standards at Parkdean Resorts.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
