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For Companies At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and handling calls.
- Company: Join FGS Global, a top strategic communication consultancy with a vibrant team in London.
- Benefits: Enjoy perks like gym membership, private healthcare, and a fun work environment.
- Why this job: Gain valuable experience in a dynamic setting while making impactful connections.
- Qualifications: Good GCSEs and A Levels preferred; 1+ year of receptionist experience required.
- Other info: Flexible shifts available Monday to Thursday, with a supportive team atmosphere.
Job Description
Based in fabulous offices in central London, with a fantastic team, FGS Global is a leading global strategic communication consultancy operating in the main business hubs around the world. To help us grow in London, we are recruiting for a Part-Time Receptionist to join our team from 31 March 2025. The ideal candidate will be the first point of contact for our company and will be responsible for providing exceptional customer service to our clients, visitors, and employees. The Part-Time Receptionist will support the front desk, handle a variety of administrative tasks, and ensure the smooth operation of our office.
This role will report to the Office Manager. The working days for this role will be Monday to Thursday.
Typical duties will involve:
- Greet and welcome all visitors in a warm, courteous and professional manner.
- Answer, screen, and forward incoming phone calls and inquiries in a friendly and prompt way, taking messages as necessary
- Distribute and documenting incoming mail and handle outgoing mail and courier services.
- Ensuring that all meeting room bookings / queries / changes and requests are dealt with in a prompt and courteous manner
- Provide basic and accurate information in-person and via phone/email.
- Liaising with IT to ensure they are aware of technical requirements for meetings in good time
- Assisting with ad hoc administrative tasks as required, such as data entry, filing, and photocopying
- Support other departments with various administrative tasks as needed.
- Ensuring housekeeping and maintenance issues are logged / reported and discuss any issues with your line manager and report to Building Management
- Collaborating with the Reception & Hospitality team and escalating any issues to the Office Manager as required and assisting with meeting or event bookings (booking, organising and confirming), including food orders
- Monitor and order office supplies, ensuring inventory is well-stocked
Necessary Attributes
- Strong organisational and multitasking abilities.
- Confident, enthusiastic and motivated to deliver great service
- Professional and polished demeanour appropriate for a corporate environment.
- Strong attention to detail, will take pride in maintaining reception and meeting room area to a high standard
- Responsible, trusted to work with confidential information
- Ability to work independently and as part of a team.
Qualifications, Experience and Skills
- Good GCSEs, and A Levels preferred
- Excellent verbal and written communication skills.
- 1+ year of work experience as a Receptionist, Front Office Representative, or similar role
- Good telephone manner, able to manage switchboard and deliver accurate messages
- Computer literate with a good working knowledge of common desktop applications (MS Word, Excel, Outlook)
About FGS Global
- FGS Global is a global leader in strategic communications. We are trusted advisers to boards, senior executives and legal counsel of many of the world’s most successful companies, institutions and organizations. FGS Global has its roots in four venerable firms across the world of strategic communications: Finsbury, Hering Schuppener, The Glover Park Group and Sard Verbinnen & Co.
- As an award-winning consultancy, we have managed some of the most complex communications challenges of the last three decades. We help clients communicate with clarity and impact when it matters most: during times of opportunity, change and crisis. In recognition of this, Mergermarket ranked FGS Global as the number one Global M&A communications advisor by deal value and deal count globally.
- A vibrant, diverse workforce is good for business, and as a global, talent-driven organization, our people are our greatest asset. By bringing together experienced, intellectually curious professionals from a range of backgrounds, we offer our clients the best-informed and most creative advice.
- FGS Global is a pre-eminent global strategic communications advisory firm, with locations in North America, Europe, Middle East and Asia, with over 1,400 multidisciplinary experts across the world’s major financial, government, business and cultural centers.
- The firm provides combined support in Transaction & Financial, Crisis & Issues Management, Global Public Affairs and Strategy & Reputation Communications, supported by research insights & data, digital & social strategy, media planning and creative solutions.
- FGS Global serves its global client base from 31 offices around the world.
Package & Benefits
- Participation in discretionary Company Bonus Scheme (dependent on the performance of the individual and the performance of the company)
- Pension (8% company contribution; 3% individual contribution)
- 26 days contractual leave
- Gym membership
- Private Healthcare, Travel Insurance and Dental Insurance
- Plus other fun perks such as shoeshining once a week, breakfast twice a week, and in-house barista every morning
- Comprehensive Parental Leave Policy
The working days for this role will be Monday to Thursday. Reception cover is required for between the hours of 7:30am and 6pm. This cover is arranged by a rota. There are three shifts: early (7.30am – 4pm), middle (8.30am – 5pm), and late (9.30am – 6pm). You will need to be able to work these three shifts as required. A degree of flexibility will be required to accommodate schedule changes, according to business demand, but this will be discussed in advance with you.
Part-Time Receptionist employer: FGS Global
Contact Detail:
FGS Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Receptionist
✨Tip Number 1
Make sure to familiarize yourself with the company culture at FGS Global. Understanding their values and how they operate will help you align your approach during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, showcasing your ability to greet visitors warmly and handle inquiries efficiently is crucial. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Brush up on your multitasking abilities. The role requires managing phone calls, greeting visitors, and handling administrative tasks simultaneously. You might want to practice juggling multiple tasks in a mock environment to show your capability.
✨Tip Number 4
Be prepared to discuss your previous experience as a receptionist or in similar roles. Highlight specific examples where you demonstrated strong organizational skills and attention to detail, as these are key attributes for this position.
We think you need these skills to ace Part-Time Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist or in similar roles. Emphasize your customer service skills, organizational abilities, and any experience with administrative tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific attributes from the job description, such as your ability to manage phone inquiries and provide excellent service.
Highlight Relevant Skills: In your application, focus on skills that align with the job requirements, such as strong communication skills, attention to detail, and proficiency in MS Office applications. Provide examples of how you've used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at FGS Global
✨Showcase Your Customer Service Skills
As a Part-Time Receptionist, you'll be the first point of contact for clients and visitors. Be prepared to share examples of how you've provided exceptional customer service in previous roles. Highlight your ability to handle inquiries and resolve issues promptly and courteously.
✨Demonstrate Strong Organizational Abilities
This role requires excellent multitasking skills. During the interview, discuss how you prioritize tasks and manage your time effectively. You might want to mention specific tools or methods you use to stay organized, especially when handling administrative tasks.
✨Exhibit Professionalism and Polished Demeanor
Since you'll be working in a corporate environment, it's crucial to present yourself professionally. Dress appropriately for the interview and maintain a polished demeanor. This will help convey that you understand the expectations of the role.
✨Prepare for Technical Questions
Given the need to liaise with IT and manage meeting room bookings, be ready to discuss your technical skills. Familiarize yourself with common desktop applications like MS Word, Excel, and Outlook, and be prepared to explain how you've used them in past positions.
