NPD Manager

The Company

Skin Rocks Limited, founded by Caroline Hirons, is a skincare company underpinned by education, authenticity, and authority. Team Skin Rocks is a powerhouse business with an ever-growing portfolio of projects and campaigns that celebrates and showcases every facet of skincare.

The role: NPD Manager

Responsibilities:

• Lead the NPD & EPD day-to-day product development from concept creation to production, working closely with Head of Product.
• Compile formulation briefs and direct third-party R&D departments through to final approval.
• Establish and maintain good working relationships with key suppliers including packaging and manufacturing partners.
• Create & manage CPAs, inclusive of lead times and manage third parties to ensure timely product delivery.
• Manage all development sampling, inclusive of formula testing panels and clinical samples and partake in submission reviews with the Head of Product.
• Monitor development testing with labs/manufacturers, ensuring reports are received and reviewed in a timely manner.
• Manage packaging sourcing, feeding into the COG/MOQ management of NPD products.
• Work with the Head of Product on COGs, negotiating with suppliers where appropriate.
• Update and oversee relevant NPD development trackers as part of development project management.
• Organise the internal testing panel for new developments (including distribution of samples, monitoring and presenting responses) to inform NPD.
• Lead on NPD communication with the Design Team to facilitate packaging design and artwork completion, including reviewing of artwork and managing submissions with relevant 3rd parties.
• Manage SKU codes & barcode creation and maintenance.
• Working with the Regulatory & Compliance Officer, ensure sample requirements are met in line with the CPA.
• Support Head of Product with market analyses to inform new projects/ developments.
• Create and update artwork content trackers with required information alongside Regulatory & Compliance Officer.
• Work closely with Operations & Marketing teams to ensure timings/department requirements are met.

Experience:

• Extensive experience in a key NPD role within the beauty industry.
• Experience of complex cosmetic product & packaging developments
• Previous experience in the premium skincare market is preferable.
• Proactive with the ability to adapt in a fast-paced environment.
• Have good market knowledge with a passion for skincare.
• Excellent organisational skills with the ability to handle competing priorities
• Have proven problem solving skills.
• Good communication skills required for liaising with both internal and external teams.
• Strong analytical skills, proactive approach to anticipate issues and provide solutions.
• Strong interpersonal skills with the ability to develop relationships.
• Proficient in Microsoft Office software.

Skin Rocks operates on a fully inclusive hiring policy, without exceptions. Our one prerequisite is that you are the best at what you do.

Salary: £45k-50k

Benefits:

· 25 days annual leave, plus an extra day off to celebrate your birthday

· Annual discretionary bonus

· Contributory pension scheme

· Private medical membership

· Life insurance

· Staff discounts

· Product allocation / gifting

· Enhanced parental leave policies

· Wellbeing support

· Optional remote Mondays and Fridays (subject to business needs)

· Training & development support

Full benefit details and eligibility criteria, available upon joining.

To apply, please email your CV and covering letter to: irock@carolinehirons.com