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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join MP Moran Builders Merchant as we open our new Tottenham store in March 2025!
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and 25 days annual leave plus your birthday off.
- Why this job: Be part of a collaborative culture focused on growth and exceptional customer experiences.
- Qualifications: 5 years in retail sales, management, and builders merchant experience required.
- Other info: Work full-time with shifts from 6am-5pm, Monday to Friday, and alternate weekends.
The predicted salary is between 55000 - 60000 £ per year.
Job Description
Branch Manager – Tottenham
Are you a dynamic, results-oriented leader looking for your next big challenge?
MP Moran Builders Merchant is thrilled to announce the opening of our new Tottenham store in March 2025, and we’re on the hunt for a passionate Branch Manager to lead the charge!
As Branch Manager you will bring an enthusiastic and strategic approach, driving staff development, continual growth, and improvements as well as developing a motivated and highly customer focused team. Working 44.75 hours per week, shifts between 6am-5pm Monday to Friday, and alternate weekends.
What we’re looking for…
- Experience in a builders merchants is essential, as you will need product and market knowledge
- Effective listening and communication skills
- Ability to set and encourage the achievement of appropriate goals for self and others
- Excellent IT skills, including proficiency in all Microsoft packages
- Ability to accurately report and present results
- Exceptional customer services skills with a proven track record of achieving results
Benefits
- Highly competitive bonus reward scheme
- Annual salary of £55-60k
- Staff discount
- Employee assistance program
- Annual leave 25 days plus your birthday off
- Life assurance
- Pension scheme
- Wider Wallet – offering discounts and benefits
- Long service awards
Key Responsibilities of the Branch Manager:
Profit and Loss Management
- Grow sales, maximise margin and reduce overheads to exceed targets and deliver best-in-class financial performance.
Team Leadership
Recruit, train, and manage a high-performing team
Provide guidance, coaching, and motivation to enhance staff skills and productivity.
- Drive a positive and collaborative work environment
- Collaborate with key stakeholders to ensure all departments work together to achieve company’s goals
Sales and Customer Service
- Manage sales initiatives to increase profit and market share
- Develop strong relationships with customers and suppliers to drive profitable business growth
- Lead, motivate and empower your team to deliver great customer service
- Ensure the Branch offers ‘best-in-class’ customer service through company initiatives
- Resolve customer issues and concerns in a professionally and promptly
- Manage the full operation of the branch, ensuring high standards for safety, storage efficiency, housekeeping, and product accessibility.
Stock Management
- Oversee inventory levels, product availability, and supply chain operations
- Implement effective inventory control and procurement practices
Health and Safety
- Ensure compliance with safety regulations, company policies, and industry standards.
- Maintain a safe working environment for employees and customers.
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Life insurance
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Retail sales: 5 years (preferred)
- Management: 5 years (required)
- Builders Merchant: 5 years (required)
Work Location: In person
Builders Merchant - Branch Manager employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Builders Merchant - Branch Manager
✨Tip Number 1
Make sure to highlight your experience in builders merchants during networking events or conversations. Connect with industry professionals on platforms like LinkedIn and engage in discussions about market trends and challenges.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Consider volunteering for leadership roles in community projects or industry associations to showcase your ability to motivate and develop others.
✨Tip Number 3
Familiarize yourself with the latest technology and software used in the builders merchant industry. Being proficient in Microsoft packages is essential, so consider taking online courses to enhance your IT skills before applying.
✨Tip Number 4
Prepare to discuss your customer service achievements in detail. Think of specific instances where you resolved customer issues or improved service delivery, as this will demonstrate your commitment to providing 'best-in-class' customer service.
We think you need these skills to ace Builders Merchant - Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in builders merchants and management. Use specific examples that demonstrate your leadership skills and achievements in sales and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your strategic approach to team leadership and how you plan to drive growth and improve customer service at the Tottenham branch.
Highlight Relevant Experience: In your application, emphasize your 5+ years of experience in retail sales and management within the builders merchant sector. Provide concrete examples of how you've successfully managed teams and improved financial performance.
Showcase Your Communication Skills: Demonstrate your effective listening and communication skills in your application. You can do this by clearly articulating your thoughts and ensuring your documents are well-structured and free of errors.
How to prepare for a job interview at MP Moran
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of the builders merchant industry. Discuss specific products, market trends, and how you can leverage this knowledge to drive sales and improve customer service.
✨Highlight Leadership Experience
Prepare examples of your past leadership roles. Talk about how you've successfully recruited, trained, and motivated teams in previous positions, and how you plan to apply those skills as a Branch Manager.
✨Emphasize Customer Service Skills
Be ready to share instances where you've gone above and beyond for customers. Discuss your approach to resolving issues and how you ensure a high level of customer satisfaction.
✨Discuss Financial Acumen
Since profit and loss management is key, be prepared to discuss your experience with financial performance. Share how you've previously maximized margins and reduced overheads to exceed targets.
