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- Tasks: Assist customers during their shopping experience and manage store operations.
- Company: Max Mara Fashion Group is a leader in modern pret-à-porter fashion since 1951.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and immerse yourself in the world of high-end fashion.
- Qualifications: No specific experience required, just a love for fashion and teamwork.
- Other info: Full-time position available at Harvey Nichols in Leeds.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Job Description: Max&Co / Weekend Sales Assistant (Full Time) – Harrods
CORE RESPONSIBILITIES
Customer Service:
· Welcome and help customers, providing an excellent in-store experience at all times.
· Demonstrate brand and product knowledge, based on the training program provided, as well as keeping up to date with the luxury environment and competitors.
· Proactively deliver the brand\’s selling ceremony, maximising sales opportunities to achieve
Store sales target and KPIs.
· Actively builds client confidence by creating an engaging interactive experience
· Gain new clients, meet conversion goals and continue to service existing clients
REQUIRED SKILLS/EDUCATION
· Minimum 1-3 years of Retail/Customer service experience.
· RTW product experience in luxury or high-end retail is strongly preferred
· Strong interpersonal, organisational, and communication skills
· Able to work independently as well as collaboratively
· Proficient computer skills
· Passion for human relations and sales
· Problem-solving, curiosity and interest in luxury/fashion, art and design
Sales Assistant employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarize yourself with Max Mara's brand philosophy and product lines. Understanding their unique style and commitment to quality will help you connect with customers and demonstrate your passion for fashion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. Highlighting your ability to create a positive shopping experience will align well with the objectives of the Sales Assistant position.
✨Tip Number 3
Brush up on your visual merchandising knowledge. Being able to discuss how you would maintain the store's image and organize merchandise according to brand guidelines will demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss your teamwork experiences. Since the role involves working closely with the Store Coordinator and other team members, sharing examples of successful collaboration will show that you're a great fit for the team dynamic.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Max Mara Fashion Group and its philosophy. Highlight your passion for fashion and how it aligns with their brand values in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in retail, customer service, and teamwork. Mention any specific achievements that demonstrate your ability to meet sales targets or enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role. Discuss how your skills and experiences make you a perfect fit for the position and how you can contribute to the store's objectives.
Highlight Soft Skills: In your application, emphasize your soft skills such as teamwork, communication, and customer orientation. Provide examples of how you've successfully worked in a team or provided excellent customer service in the past.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share your personal style and how it aligns with the Max Mara brand. This will demonstrate that you understand the company's philosophy and are genuinely interested in the role.
✨Understand the Brand Guidelines
Familiarize yourself with Max Mara's brand guidelines and values before the interview. Be prepared to discuss how you would apply these guidelines in your role as a Sales Assistant, especially in terms of customer service and visual merchandising.
✨Highlight Your Teamwork Skills
Since teamwork is essential in this role, be ready to provide examples of how you've successfully collaborated with others in previous positions. Discuss how you can contribute to a positive team environment at Max Mara.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter and how you would handle them. Show that you can maintain a high level of customer service while adhering to the brand's standards, which is crucial for achieving store objectives.
