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- Tasks: Join our team as an Operations Associate, driving store efficiency and profitability.
- Company: Be part of a dynamic retail environment focused on customer satisfaction and operational excellence.
- Benefits: Enjoy flexible part-time hours, a fun work culture, and opportunities for growth.
- Why this job: This role offers hands-on experience in retail operations while fostering teamwork and customer connections.
- Qualifications: Ideal candidates are energetic, self-motivated, and have a passion for customer service.
- Other info: Availability during peak holiday seasons is required; we support reasonable adjustments in the recruitment process.
JOB TITLE: Operations Associate
Role Objective
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
- Maintain and champion strong visual standards for the sales floor.
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
- Support a safe work environment and efficient operation through strong stockroom standards and processes.
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
- Execute company-level operations-focused directives, projects, and initiatives, in partnership with the Operations & Visual Manager & Operations Lead.
- Assist in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Identify product concerns and communicate inventory needs to support the business goals.
- Support other areas of the business, including Sales & Service and Cashier, as needed.
Operations Associate Qualifications
- Preferred prior work experience in a client-centric, sales & operational environment.
- Passion for customer service and delivering exceptional experiences.
- High energy, upbeat, and enthusiastic with the ability to integrate fun and work.
- Self-motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity, and building trusting relationships.
- Proof of right to live and work in the UK.
Hourly Rate – £13-£15 per hour, depending on experience.
Operations Associate Schedule
Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees\’ availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion Statement
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process Adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing UKCareers@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Operations Associate (Part-Time) - Brompton Road employer: Alo Yoga
Contact Detail:
Alo Yoga Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate (Part-Time) - Brompton Road
✨Tip Number 1
Familiarize yourself with inventory management processes. Understanding how to maximize inventory accuracy and reduce shrink will show that you are proactive and knowledgeable about the key responsibilities of the Operations Associate role.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Share specific examples of how you've resolved client needs quickly and effectively in previous roles, as this aligns with the expectations for delivering exceptional experiences.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Highlight any past experiences where you worked closely with a team to achieve operational goals, as this is crucial for supporting the store's overall efficiency.
✨Tip Number 4
Be prepared to discuss your flexibility regarding work hours. Since the role requires availability for morning, evening, and weekend shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Operations Associate (Part-Time) - Brompton Road
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Associate position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in inventory management, customer service, and operational support. Use specific examples that demonstrate your ability to drive profitability and efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention any previous experience in a client-centric environment and how it has prepared you for this position.
Highlight Soft Skills: In your application, emphasize soft skills such as teamwork, communication, and problem-solving. These are crucial for the Operations Associate role, especially when collaborating with the store team and resolving client needs.
How to prepare for a job interview at Alo Yoga
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to meet client needs.
✨Demonstrate Strong Business Acumen
Be prepared to discuss how you've used metrics in previous positions to drive business strategies. Highlight any experience you have with inventory management or operational efficiency.
✨Emphasize Team Collaboration
Talk about your experience working in a team-oriented environment. Provide examples of how you've collaborated with others to achieve common goals, especially in sales or operational settings.
✨Be Ready for Dynamic Situations
Since the role requires moving dynamically on the retail floor, share instances where you've adapted quickly to changing circumstances. This will show your ability to assess and fulfill business needs effectively.
