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- Tasks: Join our team as a Service Advisor, helping customers with their vehicle needs!
- Company: We're a friendly car dealership near Swanley/Sidcup, passionate about customer service.
- Benefits: Enjoy competitive salary, fully funded training, and genuine career growth opportunities.
- Why this job: Build your career in the automotive industry while delivering top-notch customer service.
- Qualifications: Previous experience as a Service Advisor and excellent communication skills are essential.
- Other info: Full driving license required; refer a friend for a chance to earn a referral fee!
The predicted salary is between 24000 - 36000 £ per year.
Automotive Service Advisor needed! We are working with a Car Main Dealership near Swanley / Sidcup who are actively looking for a Service Advisor to join their friendly team. Strong Customer Service background essential! Job Role – Automotive Service Advisor Location – Swanley / Sidcup Salary – Competitive Service Advisor Duties include: * Ensuring customers are aware of service and repair work required to their vehicles in a professional manner * Advise on estimated costs of repairs and work to be undertaken * Sell additional products as appropriate to customers’ needs * Advise on timescales and collection arrangements * Produce job cards on in-house computer system * Update customer and vehicle records * Document all warranty work in accordance with manufacturer policy * Preparation and completion of invoices For this Service Advisor position you will have: * Previous experience as a Service Advisor in a car garage / main car dealership * Enthusiastic and passionate about the motor trade * Full driving licence * Excellent communication skills * Excellent Customer Service skills As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities. If you are looking to build your career as a Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training. I look forward to hearing from you with regards to the Service Advisor role, which is within the Automotive industry. Contact: Andy at Jago Consultants Not the right position for you? please visit our website for a full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details
Service Advisor employer: Jago Consultants Ltd
Contact Detail:
Jago Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience in customer service, especially in the automotive industry. This will show that you understand the specific needs and expectations of customers in this field.
✨Tip Number 2
Familiarize yourself with common automotive terms and repair processes. Being knowledgeable about the services offered will help you communicate effectively with customers and build trust.
✨Tip Number 3
Practice your communication skills by role-playing customer interactions. This can help you become more comfortable discussing repairs, costs, and upselling additional services.
✨Tip Number 4
Research the dealership's reputation and customer service ratings. Understanding their values and customer feedback can help you align your approach and demonstrate your commitment to excellent service.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize your strong customer service background in your CV and cover letter. Provide specific examples of how you've successfully interacted with customers and resolved their issues.
Show Enthusiasm for the Automotive Industry: Express your passion for the motor trade in your application. Mention any relevant experiences or interests that demonstrate your enthusiasm for cars and the automotive sector.
Detail Relevant Skills: Clearly outline your communication skills and ability to build rapport with customers. Use concrete examples to illustrate how these skills have helped you in previous roles, especially in a service advisor capacity.
Tailor Your Application: Customize your CV and cover letter to align with the specific duties and requirements mentioned in the job description. Address how your experience matches the responsibilities of advising on repairs, costs, and upselling products.
How to prepare for a job interview at Jago Consultants Ltd
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this role, be prepared to share specific examples from your previous experience. Highlight situations where you successfully resolved customer issues or went above and beyond to ensure customer satisfaction.
✨Know the Automotive Industry
Demonstrate your enthusiasm for the motor trade by staying updated on industry trends and developments. Be ready to discuss any recent news or innovations in the automotive sector that could impact customer service or repair processes.
✨Prepare for Common Questions
Anticipate questions related to service advising, such as how you would handle a difficult customer or how you prioritize tasks. Practicing your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company culture, training opportunities, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
