Team Leader

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day., In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

• You will be as passionate about celebrating our customers’ life moments as we are.

• Is customer centric with a passion for driving excellence service.

• You will be able to demonstrate a good leadership skills

• Positive forward thinking approach.

• Is comfortable reviewing store performance data.

• Commercially minded.

• Is an engaging and enthusiastic team player.

• 25% Card Factory colleague discount in-store and online

• Save As You Earn scheme

• Financial Wellbeing Support

• Financial Education Tools

• Salary Advance

• Seasonal incentive schemes

• Opportunity to apply for Retail Apprenticeships

• Access to blended learning and development content

• Discounted mobile phone contracts

• Discounts across 100’s of UK retailers

• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing