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- Tasks: Lead the Dispensing team to ensure efficient workflow and meet KPIs.
- Company: Join the UK's largest online pharmacy with 25 years of experience serving over 1.4 million patients.
- Benefits: Enjoy perks like enhanced maternity pay, discounted gyms, and a commitment to your professional development.
- Why this job: Be part of a Great Place to Work certified company focused on patient-centric digital healthcare.
- Qualifications: Experience managing teams, NVQ Level 2 in Dispensing, and strong communication skills required.
- Other info: Full-time role with a PM shift, offering a supportive and collaborative work environment.
Role: Dispensing Manger (PM shift)
Location: Perivale (UB6)
Salary: £30,500 – £40,000 DOE plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 40 hrs pw, Monday to Friday 1400 – 2300
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open, and honest working environment for all.
The Dispensing Manager is responsible for the management of the Dispensing team and the process workflow, in conjunction with the other managers, to ensure efficient use of resources to deliver shift results that are in line with the capacity of the shift. You will be expected to meet and exceed KPIs, and all work standards and expectations in line with the company objectives.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme (subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
25% Discount on Pharmacy2U Private Online Doctor Services
What you’ll be doing?
Drive best shift results/process adherence using data, collaboration and visual management techniques, escalating issues where necessary
Ensure dispensing standard procedures and highest standards are being maintained by carrying out regular feedback and training sessions, and ensuring equipment and consumables are in ready supply
Conduct regulars stock checks and maintaining effective communication with buying team
Ensure all dispensing issues are actioned in a swift manner
Collaborate with the Shift Manager, and the other on shift managers to deliver projects to drive process improvements
Ensure that a high standard of housekeeping is maintained on a ‘clean as you go basis
Oversee all aspects of people management including briefings, induction, coaching, training performance and absence management
Ensure safe operation and compliance with regulations by collaborating with relevant teams to minimise risk, identify safety improvements and ensuring
Who are we looking for?
Experience of managing large teams and KPI monitoring, employee relations and ensuring that our patients receive a high quality and efficient service
NVQ Level 2 Dispensing Assistants qualification
Experience of working in a pressured environment, delivering against tight deadlines whilst still ensuring accuracy
Experience of working within company and ethical rules and regulations
Numerate and literate
IT literate (used IT systems and is quick to learn) with Excel intermediate
Demonstrate drive, initiative and proactivity in role and has strong teamwork skills
Ability to prioritise and organise tasks and workload
Strong communication skills (verbal and written)
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
Dispensing Manger (PM shift) employer: Pharmacy2U Ltd
Contact Detail:
Pharmacy2U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Manger (PM shift)
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to the Dispensing Manager role. Understanding how these metrics are measured and what constitutes success will help you demonstrate your ability to meet and exceed expectations during the interview.
✨Tip Number 2
Highlight your experience in managing large teams and your approach to employee relations. Be prepared to discuss specific examples of how you've successfully led a team in a pressured environment, ensuring high-quality service delivery.
✨Tip Number 3
Showcase your IT literacy, especially with Excel. Since the role involves data management and process adherence, being able to quickly learn and utilize IT systems will be a significant advantage. Consider preparing examples of how you've used data to drive improvements in previous roles.
✨Tip Number 4
Emphasize your strong communication skills, both verbal and written. As a Dispensing Manager, you'll need to effectively communicate with your team and collaborate with other managers. Prepare to share instances where your communication skills have positively impacted team performance or patient outcomes.
We think you need these skills to ace Dispensing Manger (PM shift)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and meeting KPIs. Emphasize any previous roles in a pharmacy or healthcare setting, showcasing your ability to deliver high-quality service under pressure.
Craft a Strong Cover Letter: In your cover letter, express your passion for patient care and your commitment to maintaining high standards. Mention specific examples of how you've driven process improvements or managed teams effectively in the past.
Highlight Relevant Qualifications: Clearly state your NVQ Level 2 Dispensing Assistants qualification and any other relevant certifications. This will demonstrate your expertise and compliance with industry standards.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've successfully communicated with team members and stakeholders in previous positions.
How to prepare for a job interview at Pharmacy2U Ltd
✨Show Your Leadership Skills
As a Dispensing Manager, you'll be responsible for managing a large team. Be prepared to discuss your previous experience in leading teams, how you handle employee relations, and your approach to coaching and training staff.
✨Demonstrate Your KPI Knowledge
Since the role involves monitoring KPIs, come ready to talk about how you've successfully met or exceeded KPIs in past positions. Use specific examples to illustrate your ability to drive results.
✨Highlight Your Problem-Solving Abilities
The job requires swift action on dispensing issues. Prepare to share examples of how you've effectively resolved problems in a pressured environment while maintaining accuracy and compliance with regulations.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be crucial during your interview.
