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For Companies At a Glance
- Tasks: Join our team as a Hire Controller, managing customer relationships and handling hire calls.
- Company: We're a leading Plant & Tool Hire company dedicated to exceptional service.
- Benefits: Enjoy bonuses, a pension plan, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values customer service and teamwork.
- Qualifications: Previous experience in hire roles and strong communication skills are essential.
- Other info: This is a full-time, permanent position with room for advancement.
The predicted salary is between 28800 - 43200 £ per year.
The Role: A successful Plant & Tool Hire company are looking for an enthusiastic Hire Controller to join an outstanding team. This is a full time, permanent position, working with colleagues to achieve a high standard of service to clients & contractors. You will ideally have previous experience of working within a Plant Hire / Tool Hire / Trade Counter environment. Key Responsibilities: As Hire Controller – Plant & Tool Hire, Your Job Role Will Include: Building Lasting Relationships with Repeat Customers Taking On and Off Hire Calls Organising Transport Raising Contracts on Bespoke IT System Organised, Able to Prioritise Workload Filing / Admin Tasks Resolve Customer Queries / Complaints Skills & Requirements: The Ideal Candidate for the Hire Controller – Plant & Tool Hire Vacancy Will Have: Previous Experience in One or More of The Following Roles: Hire Assistant; Hire Controller; Senior Hire Controller; Hire Manager; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager Great Telephone Manner Strong Commitment to Deliver Excellent Customer Service Organised with the Ability to Prioritise Multiple Tasks Excellent Time Management Skills Excellent Communication Skills IT Literate Full UK Driving Licence Undertake Other Duties as Required Benefits: The Benefits for the Hire Controller – Plant & Tool Hire Vacancy Will Be: Bonus Pension Full Time Permanent Position Opportunities to Progress Please follow the link to apply
Hire Controller - Plant & Tool Hire employer: Embark Recruitment
Contact Detail:
Embark Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller - Plant & Tool Hire
✨Tip Number 1
Familiarize yourself with the Plant & Tool Hire industry. Understanding the specific tools and equipment used, as well as common customer needs, will help you stand out during conversations with our team.
✨Tip Number 2
Highlight your previous experience in similar roles. Be ready to discuss specific examples of how you've built relationships with customers or resolved complaints effectively.
✨Tip Number 3
Demonstrate your organizational skills. Think of ways you've successfully prioritized tasks in a busy environment and be prepared to share these examples during your discussions with us.
✨Tip Number 4
Showcase your communication skills. Practice articulating your thoughts clearly and confidently, as this will be crucial when handling customer queries and collaborating with colleagues.
We think you need these skills to ace Hire Controller - Plant & Tool Hire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Plant Hire or Tool Hire environments. Emphasize roles like Hire Assistant or Hire Manager, and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific experiences that demonstrate your ability to build relationships with customers and manage multiple tasks effectively.
Highlight Key Skills: In your application, clearly outline your strong communication skills, time management abilities, and IT literacy. These are crucial for the Hire Controller position.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting documents in a particular format or answering specific questions.
How to prepare for a job interview at Embark Recruitment
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully resolved customer queries or complaints in the past. Highlight your ability to build lasting relationships with clients.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities and the capacity to prioritise multiple tasks. Discuss your methods for staying organised and managing your workload effectively, perhaps by sharing a time when you successfully juggled several responsibilities.
✨Familiarize Yourself with Plant & Tool Hire
If you have previous experience in a Plant Hire or Tool Hire environment, make sure to discuss it. If not, do some research on the industry and be ready to talk about what you know and how you can contribute to the team.
✨Prepare for IT System Questions
As the role involves using a bespoke IT system, be ready to discuss your IT literacy. If you have experience with similar systems, mention it, and if not, express your willingness to learn and adapt quickly.
