Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of service technicians, ensuring top-notch performance and customer satisfaction.
- Company: Join a dynamic manufacturing company focused on excellence and innovation.
- Benefits: Enjoy a competitive salary, company car, 25 days holiday, and wellness support.
- Why this job: Be part of a supportive culture that values professional growth and teamwork.
- Qualifications: Experience in leading teams, strong financial acumen, and excellent communication skills required.
- Other info: Flexibility in working hours is essential; training provided for SAP knowledge.
The predicted salary is between 36000 - 60000 £ per year.
Hours: Monday to Friday, 40 hours per week, 8.30am to 5.00pm (flexibility in working hours is required) Our client offers a competitive salary and a comprehensive benefits package, including a company car, annual performance bonus, 25 days of holiday plus bank holidays, paid birthday leave after one year, company pension, life assurance, enhanced parental pay, company sick pay, an employee assistance program for health and wellbeing support, and a health scheme. Key Responsibilities Leadership & Operations – Manage a team of service technicians and administrators, ensuring high performance and efficiency. Customer Relationships – Maintain and develop strong client relationships, ensuring high levels of satisfaction. Performance & KPI Management – Monitor financial and operational targets, ensuring service standards and profitability. Team Development – Mentor, coach, and support staff to ensure professional growth and high-quality service delivery. Process Improvement – Oversee data management and service processes, working with internal teams to improve efficiency. Issue Resolution – Collaborate with contracts and IT teams to address warranty, contractual, and operational issues. What We’re Looking For Proven experience leading a small team in a customer-facing environment. Strong understanding of financial metrics, including operating costs and profitability. Ability to motivate, coach, and support a team to achieve high performance. Excellent relationship-building skills with a track record of converting new business opportunities. Strong problem-solving and decision-making abilities under pressure. Excellent communication and negotiation skills. Proficiency in Microsoft Office (Excel essential); SAP knowledge is a plus (training provided). Job Ref: EN761 Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Manufacturing #J-18808-Ljbffr
Regional Service Manager employer: Hollyfield Personnel
Contact Detail:
Hollyfield Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Think about specific examples from your past experience that demonstrate your ability to lead a team, manage customer relationships, and improve processes. This will help you articulate your fit for the role during any discussions.
✨Tip Number 2
Research our company culture and values at StudySmarter. Understanding what we stand for will allow you to align your responses and showcase how your personal values resonate with ours, making you a more attractive candidate.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges of the position, which can help you prepare for potential interview questions and demonstrate your proactive approach.
✨Tip Number 4
Prepare to discuss your understanding of financial metrics and how they relate to service delivery. Being able to speak confidently about profitability and operational targets will show that you are not only a leader but also someone who understands the business side of the role.
We think you need these skills to ace Regional Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Use specific examples that demonstrate your ability to manage teams and improve performance, as these are key responsibilities for the Regional Service Manager role.
Craft a Compelling Cover Letter: In your cover letter, emphasise your experience in managing teams and building client relationships. Mention how your skills align with the company's needs, particularly in performance management and process improvement.
Highlight Relevant Skills: Clearly outline your proficiency in Microsoft Office, especially Excel, and any experience with SAP. If you have strong problem-solving and communication skills, make sure to showcase these as they are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial position.
How to prepare for a job interview at Hollyfield Personnel
✨Showcase Your Leadership Skills
As a Regional Service Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, focusing on how you've motivated and developed your team members. Use specific examples to illustrate your ability to drive performance and efficiency.
✨Demonstrate Customer Relationship Management
Strong client relationships are key in this role. Think of instances where you've successfully maintained or developed client relationships. Highlight your approach to ensuring customer satisfaction and how you’ve turned challenges into opportunities for new business.
✨Understand Financial Metrics
Since the role involves monitoring financial and operational targets, brush up on your understanding of operating costs and profitability. Be ready to discuss how you've used financial metrics in past roles to improve service standards and drive profitability.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities under pressure. Prepare examples of past situations where you successfully resolved issues, particularly those involving cross-departmental collaboration. This will demonstrate your capability to handle operational challenges effectively.
