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For Companies At a Glance
- Tasks: Learn customer service skills and gain insights into the automotive industry.
- Company: Join Stratstone, a leader in automotive retail with a focus on innovation and personal growth.
- Benefits: Enjoy an apprentice salary, pension, 23 days holiday, and exclusive discounts.
- Why this job: Kickstart your career with Aston Martin and earn a Level 3 qualification while having fun!
- Qualifications: Bring enthusiasm, ambition, and a passion for customer service and the motor industry.
- Other info: Diversity is celebrated here; all backgrounds are encouraged to apply!
Job Description
Stratstone
Aston Martin, Wilmslow
Apprentice salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.
Are you brimming with a passion for customer service, and looking to take the first step in your career?
Here at Stratstone we believe in growing and nurturing talent. We are offering the exciting opportunity to work with one of the world's most prestigious and exciting vehicle manufacturers, Aston Martin.
As an Aston Martin Service Advisor Apprentice, you'll have the opportunity to master a diverse range of skills, whilst gaining a valuable Level 3 qualification in Customer Service.
This newly launched apprentice programme has been designed around the Institute of Motor Industry's Customer Service Advanced Apprenticeship Framework Level 2 and 3.
What will I be doing as a Service Advisor Apprentice?
- Learning invaluable knowledge to support your progress into a Service Advisor role, whilst gaining useful insights into other aspects of the Aftersales areas, such as the Parts department
- Building customer service skills and developing advanced selling skills
- Gaining an introduction to financial planning and digital marketing
- Undertaking on-the-job training whilst earning an academic qualification
- Being assessed along your training journey, and supported by industry experts to help you achieve the next step
What skills do I need to succeed as a Service Advisor Apprentice?
- Enthusiasm, ambition and a growth mindset
- A passion for the motor industry
- Dedication to providing an impeccable level of customer service
- An appetite to learn and progress
At Lithia UK, our growth is powered by our people:
As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values-Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!-fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.
Diversity is Our Strength:
Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.
Service Advisor Apprentice employer: Pendragon
Contact Detail:
Pendragon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Apprentice
✨Tip Number 1
Show your passion for customer service! When you get the chance to speak with us, make sure to highlight any previous experiences where you've gone above and beyond for a customer. This will demonstrate your dedication and enthusiasm for the role.
✨Tip Number 2
Familiarize yourself with Aston Martin and the luxury automotive industry. Knowing about our brand, values, and the unique customer experience we offer can set you apart from other candidates. It shows that you're genuinely interested in being part of our team.
✨Tip Number 3
Emphasize your willingness to learn and grow. We value candidates who are eager to develop their skills and take on new challenges. Share examples of how you've embraced learning opportunities in the past.
✨Tip Number 4
Demonstrate your understanding of teamwork and collaboration. As a Service Advisor Apprentice, you'll be working closely with others. Highlight any experiences where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Service Advisor Apprentice
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your enthusiasm for customer service and the motor industry. Highlight any relevant experiences or interests that demonstrate your dedication to providing exceptional service.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Emphasize your ambition, growth mindset, and any previous customer service experience, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also tells a story about why you want to work with Aston Martin. Mention how you align with their values and your eagerness to learn and grow within the company.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Pendragon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any previous experiences where you went above and beyond to help a customer, as this will demonstrate your dedication to providing an impeccable level of service.
✨Demonstrate Your Willingness to Learn
Highlight your appetite to learn and grow within the role. Discuss any relevant courses or training you've undertaken, and be prepared to talk about how you plan to develop your skills further in the automotive industry.
✨Research Aston Martin and Stratstone
Familiarize yourself with Aston Martin's brand values and Stratstone's mission. Being knowledgeable about the company will show your genuine interest in the position and help you align your answers with their goals.
✨Emphasize Teamwork and Personal Growth
Talk about your ability to work well in a team and your commitment to personal growth. Share examples of how you've collaborated with others in the past and how you embrace feedback to improve your performance.
