Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process customer orders accurately and keep clients updated.
- Company: Join one of Northern Ireland's top electrical groups with a supportive team.
- Benefits: Enjoy a competitive salary, pension, great holidays, and free onsite parking.
- Why this job: Gain valuable experience in a fulfilling role with learning opportunities.
- Qualifications: 1-2 years in order entry or customer service; strong communication skills required.
- Other info: Contact Fionnan to apply or for more information!
The predicted salary is between 24000 - 30000 £ per year.
CPL are delighted to be recruiting for an Order Entry Administrator to come and join one of NI’s leading electrical groups. This new position offers an exceptional salary and benefit package whilst you will be working within a great team and not forgetting that job fulfilment.
What’s in it for you?
- £28,000 to £30,000 DOE
- Pension
- Great holiday entitlement
- Exceptional team and support
- Learning and Development Opportunities
- Free onsite parking
- Benefits pack
The role:
- Manage the efficient processing of customer orders, ensuring accuracy and timeliness.
- Collaborate with the relevant departments to ensure all customer orders are fulfilled to satisfaction.
- Keep customers informed about the status and progress of their orders.
- Provide timely updates on order processing and delivery times.
- Direct telephone calls and emails to the appropriate departments or individuals.
- Ensure prompt and courteous responses to customer inquiries and concerns.
- Consistent high level customer service.
What we’re looking for:
- 1-2 years in a similar role or in order/data entry.
- Good communication and customer service skills.
- Experience with data systems and processing orders.
- Background in purchasing and engineering industry desirable.
If this sounds like the role for you, APPLY today or get in touch!
Order Entry/ Customer Service Administrator employer: CPL
Contact Detail:
CPL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Entry/ Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific order entry systems and software commonly used in the electrical industry. This knowledge will not only boost your confidence during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer inquiries. Practising how to respond to common customer concerns can help you stand out as someone who is ready to provide exceptional service from day one.
✨Tip Number 3
Network with professionals in the purchasing and engineering sectors. Engaging with industry contacts can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific customer service situations or order processing challenges, as this will showcase your problem-solving abilities and readiness for the role.
We think you need these skills to ace Order Entry/ Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order entry and customer service. Emphasise any specific skills that align with the job description, such as communication skills and familiarity with data systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in similar roles and how it has prepared you for this position. Be sure to address how you can contribute to their team.
Highlight Relevant Experience: In your application, clearly outline your 1-2 years of experience in order/data entry. Provide examples of how you've managed customer orders and ensured high levels of customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Order Entry/Customer Service Administrator role.
How to prepare for a job interview at CPL
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Order Entry/Customer Service Administrator. Familiarise yourself with order processing, customer communication, and how to collaborate with different departments. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or improved customer satisfaction, as this is crucial for the role. Be ready to discuss how you handle difficult customers or inquiries.
✨Familiarise Yourself with Data Systems
Since the role involves data entry and order processing, brush up on any relevant software or systems you might encounter. If you have experience with specific data systems, be prepared to discuss how you've used them effectively in previous roles.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
