Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead improvement initiatives in People Services and manage service inspections.
- Company: Join a dynamic team focused on enhancing performance and customer satisfaction.
- Benefits: Enjoy opportunities for professional growth and collaboration with diverse stakeholders.
- Why this job: Make a real impact by driving change and improving processes in a supportive environment.
- Qualifications: Strong leadership skills, commercial acumen, and experience in process improvement are essential.
- Other info: This role offers a chance to represent the council and engage in meaningful partnerships.
The predicted salary is between 43200 - 72000 £ per year.
Who You Are
You are an individual who exemplifies core leadership competencies such as being a role model, showing honesty and openness, investing in people, and being accountable. You strive to improve processes, focusing on customer satisfaction and acting as an agent of change. Your commercial acumen, ability to set direction, and commitment to making improvements demonstrate your readiness to lead and guide teams towards enhanced performance and outcomes.
What the Job Involves
The role involves supporting the delivery of outcomes for People's Services through comprehensive improvement activities, including managing service inspections and disseminating best practices. You will serve as a business partner to the People Services directorate, provide consultative advice, and conduct performance evaluations to derive insights and recommend actionable improvements. Responsibilities include facilitating improvement boards, managing inspection logistics, and providing training and guidance. You will coordinate self-assessments, oversee the creation of improvement plans, and contribute to council planning, performance, and risk management frameworks. Additionally, you will communicate key messages on improvement priorities and inspection outcomes, oversee and motivate your team, and represent the council in collaborative forums with various stakeholders, ensuring continuous learning and sharing of best practices across directorates and partner organizations.
People Services Improvement Lead - Grade K employer: Derby City Council
Contact Detail:
Derby City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Improvement Lead - Grade K
✨Tip Number 1
Showcase your leadership skills during the interview process. Be prepared to share specific examples of how you've acted as a role model and invested in people in your previous roles.
✨Tip Number 2
Familiarize yourself with the latest trends in People Services improvement. Being knowledgeable about current best practices will help you stand out as a candidate who is ready to drive change.
✨Tip Number 3
Prepare to discuss your experience with performance evaluations and how you've used insights from these evaluations to recommend actionable improvements in past roles.
✨Tip Number 4
Demonstrate your ability to communicate effectively with various stakeholders. Think of examples where you've successfully conveyed key messages or facilitated discussions that led to positive outcomes.
We think you need these skills to ace People Services Improvement Lead - Grade K
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and understand the key responsibilities and competencies required for the People Services Improvement Lead position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: In your application, emphasize your leadership competencies such as accountability, honesty, and your ability to invest in people. Provide specific examples of how you have demonstrated these qualities in previous roles.
Highlight Improvement Initiatives: Discuss any past experiences where you successfully led improvement initiatives or managed service inspections. Use metrics or outcomes to illustrate the impact of your contributions on customer satisfaction and team performance.
Communicate Effectively: Ensure that your application clearly communicates your ability to facilitate improvement boards and provide consultative advice. Use concise language and structure your application to make it easy for the hiring team to see your qualifications.
How to prepare for a job interview at Derby City Council
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've exemplified leadership competencies in your previous roles. Highlight instances where you acted as a role model, demonstrated honesty, and invested in your team's development.
✨Demonstrate Your Improvement Mindset
Share concrete examples of how you've successfully improved processes in past positions. Focus on your approach to enhancing customer satisfaction and how you acted as an agent of change within your organization.
✨Prepare for Consultative Scenarios
Anticipate questions that may require you to provide consultative advice. Think about how you would approach performance evaluations and what actionable improvements you would recommend based on insights derived from data.
✨Engage with Stakeholders
Be ready to discuss your experience in collaborating with various stakeholders. Highlight your ability to communicate key messages effectively and how you've motivated teams while representing your organization in collaborative forums.
