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For Companies At a Glance
- Tasks: Manage housing services, including estate management and customer support.
- Company: Join a large Housing Association dedicated to community welfare.
- Benefits: Weekly pay and potential for contract extension.
- Why this job: Make a real impact in social housing while gaining valuable experience.
- Qualifications: 5 GCSEs including Math and English, or equivalent; housing qualification preferred.
- Other info: Opportunity for hands-on experience in a supportive environment.
The predicted salary is between 24800 - 27200 £ per year.
Your new company The services of Hays have been retained by our client, a large Housing Association, to recruit a Housing Officer on a temporary basis for an initial period of 3 months with the possibility of further extension. Your new role You will be responsible for delivering a range of generic frontline housing management and customer services in accordance with the Association's policies and procedures including: Estate Management;Allocations and Void Management;Income Recovery / Rent Arrears Management;Anti-Social Behaviour Case Management. What you'll need to succeed To be considered for this position, you must possess: 5 GCSEs (Grades A-C to include Mathematics and English language), or equivalent and a professional housing qualification equivalent to CIH Level 4 or 3 years' relevant experience in a customer-facing role in a social housing setting. Additionally, you must have: Experience of implementing the rules of the Housing Selection Scheme; to include tenancy management (Transfer Applications, Assignment of tenancy) and allocation of literacy with experience of Microsoft Office programmes, including Word and oral and written communication ability to communicate effectively with a range of internal and external stakeholders. What you'll get in return This position offers the opportunity to work with an established Housing Association on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Housing Officer Housing Management Tenants Social Housing Benefits: £31 000 – £34 000 per annum
Housing Officer employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the Housing Selection Scheme and its rules. Understanding how tenancy management works, including transfer applications and assignments, will give you a significant edge during the interview.
✨Tip Number 2
Brush up on your knowledge of estate management and income recovery processes. Being able to discuss specific strategies or experiences related to these areas can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've effectively communicated with various stakeholders in previous roles. Highlighting your oral and written communication skills will show that you can handle the diverse interactions required in this position.
✨Tip Number 4
Make sure you're comfortable using Microsoft Office programs, especially Word. Being proficient in these tools is essential for managing documentation and reports in your new role.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in housing management or customer-facing roles. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples of how you've successfully communicated with various stakeholders in previous positions. This could include managing tenant inquiries or resolving conflicts.
Tailor Your Application: Customize your CV and cover letter to reflect the specific skills and experiences that align with the Housing Officer position. Use keywords from the job description to demonstrate your fit for the role.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Housing Policies
Familiarize yourself with the policies and procedures of housing associations, especially those related to estate management and anti-social behavior case management. This knowledge will help you demonstrate your understanding of the role during the interview.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in customer-facing roles within social housing settings. Use specific examples to illustrate how you've successfully managed tenancy applications or dealt with rent arrears.
✨Demonstrate Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to showcase your ability to engage with various stakeholders, both verbally and in writing.
✨Showcase Your Technical Skills
Make sure to mention your proficiency in Microsoft Office programs, particularly Word. You might be asked to provide examples of how you've used these tools in your previous roles, so have a few scenarios ready.
