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- Tasks: Engage with customers and provide top-notch service via phone, email, and in person.
- Company: Join one of the UK's largest providers of industrial components in Belfast.
- Benefits: Enjoy a competitive salary, early Friday finishes, and a supportive team environment.
- Why this job: Make an impact in a dynamic role while developing your customer service skills.
- Qualifications: Looking for a positive team player with strong customer service and IT skills.
- Other info: Full training provided; driving license is a plus but not required.
The predicted salary is between 13920 - 19440 £ per year.
Join our Belfast branch and become part of one of the UKs largest providers of industrial components. We are looking for a dedicated and customer-focused individual to support our team. Job Title: Customer Service Advisor Salary: £23,200 per annum. Working hours: Monday to Thursday 8:30 AM – 5:30 PM, with an early finish on Fridays. What Youll Do: Engage with customers via phone, email, and in person at the trade counter. Provide outstanding customer service, ensuring all enquiries are handled efficiently. Use our computer systems to track orders, check stock, and manage customer accounts. Handle light warehouse duties, including checking goods in and preparing items for dispatch. Occasionally deliver goods to customers in the absence of our Van Driver. What We Offer: Salary: £23,200 per annum. Working hours: Monday to Thursday 8:30 AM – 5:30 PM, with an early finish on Fridays. Full training to ensure you are confident in all aspects of the role. A supportive team environment where your contributions matter. The opportunity to work with a leading name in the industrial components industry. What Were Looking For: A team player with a positive attitude and excellent customer service skills. Strong administrative and IT proficiency. Flexibility to handle a variety of tasks, including occasional deliveries. Driving license would be beneficial but not essential. Company Benefit Bereavement leave Cycle to work scheme Employee discount Enhanced paternity leave Free parking Sick pay Company Pension Scheme Annual bonus scheme Join Us: This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with customers. If youre ready to make an impact, wed love to hear from you. Skills: Internal Sales Customer Skills Customer Service order tracking Customer Care Van driving Account Management
Customer Service Advisor employer: Antifriction Components Ltd
Contact Detail:
Antifriction Components Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the industrial components industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and in person. Since you'll be interacting with customers frequently, being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Get comfortable with basic IT systems and order tracking software. Being tech-savvy will not only help you manage customer accounts efficiently but also show that you're ready to hit the ground running.
✨Tip Number 4
Highlight your flexibility and willingness to take on various tasks, including light warehouse duties and occasional deliveries. This adaptability is key in a dynamic work environment like ours.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. Emphasize your ability to engage with customers and handle inquiries efficiently, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided outstanding customer service in the past and how you can contribute to the team.
Highlight Relevant Skills: In your application, focus on your administrative and IT proficiency. Mention any experience with order tracking systems or managing customer accounts, as these are important for the role.
Show Your Team Spirit: Since the company values teamwork, include examples of how you've successfully worked in a team environment. Highlight your positive attitude and flexibility in handling various tasks.
How to prepare for a job interview at Antifriction Components Ltd
✨Show Your Customer Service Skills
Prepare to discuss specific examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your dedication to the role.
✨Familiarize Yourself with the Company
Research the company and its position in the industrial components industry. Understanding their products and services will allow you to speak confidently about how you can contribute to their success.
✨Highlight Your Team Player Attitude
Since the role requires collaboration, be ready to share experiences that showcase your ability to work well within a team. Emphasize your positive attitude and how it has helped you in previous roles.
✨Demonstrate IT Proficiency
Be prepared to discuss your experience with computer systems and administrative tasks. Mention any relevant software or tools you have used, as this will reassure them of your capability to handle order tracking and customer account management.
