Customer Service & Sales Advisor

Customer Service &Sales Advisor Full Time | Up to £26,000 per annum, depending on experience Beyond HR are hiring on behalf of NFU Mutual Mourneview Introduction to NFU Mutual NFU Mutual offers a wide range of products and services, including General Insurance, Pensions and Investments and has been providing quality insurance for its customers, for over 110 years.? We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.? As a mutual, supporting our customers and paying their claims comes first.? We are a top ten UK insurance company and the UKs largest rural insurer. About the Agency As a local agency of NFU Mutual Mourneview deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. Based across our two offices in Downpatrick and Ballynahinch, this is a fantastic opportunity for a positive, friendly, customer focused candidate looking for a career with an ambitious, driven and forward-thinking financial services business. About The Role Duties & responsibilities Servicing of existing policies assisting with changes and renewals Cross-selling of NFU Mutual products Generation of leads and renewal dates for General Insurance plus Financial Services, Health and Safety advice (Risk Management) and our professional services suite of products Collection of payments Claims handling About You Be comfortable working in a regulatory & compliance based environment. A desire to develop customer relationships & increase sales. Have excellent interpersonal skills. Be self-motivated, hardworking, and be able to work with your own initiative. Ability to work both within a team and independently. Have good computer skills and be able to work across various platforms. Minimum of 5 GCSEs at Grade C or better (or equivalent) including Maths and English Successful candidates will be required to complete training organised by NFU Mutual within an agreed timeframe. Our commitment to you Professional, hardworking, supportive, and friendly environment, with a strong team ethos and ethical practices Full training in a friendly and supportive environment Competitive salary based on experience. 25 days holiday per annum plus bank holidays Private medical scheme Life Insurance Staff referral scheme Contributory Pension Scheme Access to online and high street discounts Career development opportunities Financial planning services This role falls under the Insurance Distribution Directive. This means there is a requirement for Continuous Professional Development in role, in addition to ongoing screening checks once in post. Please note you will be employed by McGreevy, Gault, Macauley & Kernohan, Agents of NFU Mutual, and not NFU Mutual directly. NFU Mutual Mourneview reserve the right to enhance the criteria in the event of an unprecedented response. NFU Mutual Mourneview are an equal opportunities employer We will consider any reasonable adjustments throughout the recruitment process Required Criteria Be comfortable working in a regulatory & compliance based environment. A desire to develop customer relationships & increase sales. Have excellent interpersonal skills. Be self-motivated, hardworking, and be able to work with your own initiative. Ability to work both within a team and independently. Have good computer skills and be able to work across various platforms. Minimum of 5 GCSEs at Grade C or better (or equivalent) including Maths and English Desired Criteria 2 years previous customer service experience in a similar environment A minimum of 1 year previous experience in Insurance sales Skills Needed Communication, Verbal and Written Skills, Teamworking Salary Not disclosed Skills: Communication Verbal and Written Skills Teamworking Benefits: Vacation, Paid time off Retirement plan and/or pension Flexible schedule Competitive salary