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For Companies At a Glance
- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join a dynamic team at Hillview Drive Thru, known for its commitment to quality.
- Benefits: Enjoy perks like discounted food, bonuses, and flexible scheduling.
- Why this job: This role offers leadership experience and the chance to make a real impact on customer satisfaction.
- Qualifications: Looking for strong communicators with a solid work ethic and a passion for service.
- Other info: Full-time position with opportunities for growth and development.
The predicted salary is between 24960 - 25872 £ per year.
Shift Supervisor Location:Hillview Drive Thru Crumlin Road We are looking for experienced Shift Managers to join our team. The successful candidates will be responsible for overseeing the daily operations of the store, managing staff, and ensuring customer satisfaction. The Shift Manager will also be expected to motivate and lead their team, develop strategies to increase sales, and ensure that all safety protocols are followed. The ideal candidate for this position will have excellent communication skills, a strong work ethic, and a commitment to providing exceptional customer service. Responsibilities: Schedule and assign tasks to employees. Train and supervise staff. Ensure that all safety regulations are followed. Maintain records of employee attendance and performance. Provide feedback to employees on their performance. Monitor customer service standards and take corrective action when necessary. Handle customer complaints in a professional manner. Job Type: Full-time Pay: £12.00-£12.40 per hour Additional pay: Bonus scheme Quarterly bonus Tips Benefits: Company events Discounted or free food Employee discount Referral programme Store discount Schedule: 8 hour shift Day shift Flexitime Holidays Weekend availability
Shift Supervisor employer: Starbucks
Contact Detail:
Starbucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Familiarize yourself with the specific operations of a drive-thru environment. Understanding the unique challenges and customer interactions in this setting will help you stand out as a candidate who is ready to lead effectively.
✨Tip Number 2
Highlight your experience in managing teams and improving customer service. Be prepared to share specific examples of how you've motivated staff or resolved customer complaints in previous roles.
✨Tip Number 3
Demonstrate your knowledge of safety protocols and regulations. Being able to discuss how you have implemented safety measures in past positions will show that you take this responsibility seriously.
✨Tip Number 4
Prepare to discuss strategies for increasing sales. Think about innovative ideas you've used in the past to boost performance and be ready to share them during your conversation with us.
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Shift Supervisor position. Understand the key responsibilities and required skills, such as communication and leadership abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in managing teams, overseeing operations, and ensuring customer satisfaction. Use specific examples that demonstrate your ability to lead and motivate staff.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your commitment to safety protocols. Mention how your previous experiences align with the responsibilities of the Shift Supervisor role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Starbucks
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed staff in the past, including any strategies you've used to boost morale and productivity.
✨Emphasize Customer Service Experience
Customer satisfaction is key in this role. Highlight your previous experiences where you handled customer complaints or improved service standards. This will show that you understand the importance of exceptional customer service.
✨Discuss Safety Protocols
Since safety regulations are crucial in this position, be ready to discuss your knowledge of safety protocols and how you've implemented them in previous roles. This will demonstrate your commitment to maintaining a safe work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as managing a difficult employee or resolving a customer complaint. This will showcase your problem-solving skills and ability to think on your feet.
