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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a brand redefining luxury suits with creativity and craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, a stylish uniform, and career growth opportunities.
- Why this job: Be part of a dynamic team that values innovation, collaboration, and exceptional quality.
- Qualifications: 3+ years in luxury retail, strong communication skills, and a passion for the brand.
- Other info: Fluency in additional languages is a plus; thrive in a diverse and inclusive environment.
The predicted salary is between 21600 - 36000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay
- Comprehensive benefits package
- Company uniform
- Diverse and inclusive working environment
- Career progression and development programs
Sales Associate - Harrods employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Harrods
✨Tip Number 1
Familiarize yourself with Thom Browne's unique design philosophy and brand history. Understanding the essence of the brand will help you connect with customers and convey the right message during your interactions.
✨Tip Number 2
Network within the luxury retail space. Attend events or engage with professionals in the industry to build relationships that could lead to potential client referrals, showcasing your ability to source prospective clients.
✨Tip Number 3
Stay updated on current fashion trends and seasonal styles. This knowledge will not only enhance your product expertise but also enable you to identify selling opportunities and provide tailored recommendations to clients.
✨Tip Number 4
Demonstrate your organizational skills by preparing for the role. Create a system for managing client relationships and stock levels, which will show your proactive approach and readiness to maintain the high standards expected at Thom Browne.
We think you need these skills to ace Sales Associate - Harrods
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Thom Browne's unique approach to fashion and their core values. Highlight your understanding of their craftsmanship and how it aligns with your personal style in your application.
Showcase Relevant Experience: Emphasize your experience in luxury retail or customer service. Provide specific examples of how you've achieved sales targets and built strong client relationships in previous roles.
Demonstrate Product Knowledge: Illustrate your knowledge of luxury products and brands. Mention any relevant training or experiences that showcase your ability to maintain exceptional product knowledge and brand awareness.
Highlight Communication Skills: Since effective communication is key for this role, make sure to demonstrate your written and verbal communication skills in your application. Use clear and professional language throughout your documents.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Share specific examples of how you've exceeded sales targets and provided exceptional customer service, as this aligns perfectly with the role's requirements.
✨Demonstrate Product Knowledge
Prepare to discuss Thom Browne's brand history, key trends, and product offerings. Being able to speak confidently about the brand will show your passion and commitment, which is crucial for this position.
✨Build Rapport with Interviewers
Since building strong client relationships is a key part of the role, practice your interpersonal skills during the interview. Engage with your interviewers, ask questions, and show genuine interest in their experiences with the brand.
✨Highlight Organizational Skills
Discuss your ability to manage stock levels and maintain an organized workspace. Provide examples of how you've successfully managed inventory in the past, as this is essential for ensuring the shop presentation meets brand standards.
