At a Glance
- Tasks: Join us as a Store Colleague, delivering top-notch customer experiences and driving sales.
- Company: Hobbycraft is a creative haven for craft enthusiasts, inspiring creativity in every corner.
- Benefits: Enjoy a 25% discount, generous holidays, and fun social events with your colleagues.
- Why this job: Be part of a vibrant team, inspire customers, and grow in a creative environment.
- Qualifications: Retail experience is a plus, but passion for customer service and crafts is key!
- Other info: Flexible hours to fit your schedule; apply early as positions may close quickly.
Social network you want to login/join with:
As a Store Colleague, you’ll be at the heart of delivering an outstanding customer experience. Working closely with the store management team, you\’ll help drive sales and identify opportunities to exceed customer expectations, ensuring every interaction is positive and engaging.
- Delivering excellent customer service whilst exceeding our customers’ expectations
- Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
- Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
- Carrying out stock replenishment, ensuring all areas of the store remain tidy
- Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customer
About you
- Retail experience preferred but not essential
- Must be passionate about customers and providing exceptional customer service
- An enthusiastic team member with a positive and proactive attitude
- An active interest in all things craft and a desire to inspire others
- Ability to learn and share expertise of products to fit customer’s needs
- Confident and clear communication skills
- Must be flexible in order to accommodate the business trading needs
Benefits at Hobbycraft
- 25% Discount Card for Hobbycraft Stores
- Generous holiday with an increase each holiday year
- A creative working environment
- Company pension contribution
- Cycle to Work Scheme
- Retail Trust – Employee Support Programme
- Colleague Social Events
Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
#J-18808-Ljbffr
Colleague - Guiseley employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague - Guiseley
✨Tip Number 1
Familiarise yourself with the products and services offered by Hobbycraft. Being knowledgeable about their craft supplies will not only help you engage with customers but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in your interview. Share examples of how you've gone above and beyond to assist customers in previous roles, even if they are from different industries.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to adapt to the store's trading needs. Highlight any past experiences where you've successfully adjusted to changing circumstances or worked as part of a team to meet goals.
✨Tip Number 4
Engage with the local craft community or participate in craft events to show your passion. This can help you connect with potential colleagues and demonstrate your commitment to inspiring others through creativity.
We think you need these skills to ace Colleague - Guiseley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Customer Service Skills: Emphasise your passion for customer service in your application. Provide specific examples of how you've delivered excellent service in previous roles or situations, even if they are not retail-related.
Highlight Teamwork and Communication: Since the role involves working closely with a team, mention any relevant experiences that demonstrate your ability to work collaboratively. Clear communication is key, so ensure your application reflects this skill.
Express Your Interest in Craft: Given the nature of the store, express your enthusiasm for craft and creativity. Mention any personal interests or experiences related to crafting that could inspire customers and enhance their shopping experience.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by the company, especially in the craft sector. Be prepared to discuss your favourite products and how you would recommend them to customers, showcasing your ability to inspire others.
✨Exhibit Team Spirit
Highlight your ability to work well within a team. Share instances where you collaborated with colleagues to achieve a common goal, as this role requires a positive and proactive attitude towards teamwork.
✨Prepare for Practical Scenarios
Be ready to tackle practical scenarios that may arise in the store, such as handling transactions or managing stock replenishment. Practising these situations can help you feel more confident during the interview.