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- Tasks: Manage employee relations cases and provide expert advice to managers.
- Company: Join a dynamic advisory team in a shared services environment.
- Benefits: Enjoy hybrid working options and a supportive team culture.
- Why this job: Build your career in employee relations while making a real impact.
- Qualifications: Experience in advising on complex employee relations issues is essential.
- Other info: This is a full-time, permanent role based in South Birmingham.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join a dynamic employee relations advisory team within a shared services environment. We are looking for self-motivated individuals who have experience advising on employee relations issues and are wanting to build their career within this specialist function.
The employee relations team provide remote advice to managers dealing with queries on a variety of issues across the UK and Ireland. This role would suit an individual who already has experience advising on disciplinary, grievances, absence management and other complex workplace issues who is looking to further their career within the specialty of employee relations.
This role is a full time and permanent role based in South Birmingham and working in a hybrid manner.
Duties will include:
- Proactive case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability and OH referrals by providing accurate and timely advice to managers within the business considering both commercial and litigation risks.
- Take necessary steps to resolve cases promptly and drive achievement of critical SLAs whilst managing and maintaining HR systems by recording all ER cases in a case management system.
- Highlight high risk cases, trends and management capability issues as appropriate.
- Support managers with letter drafting including the formation of allegations and outcome letters.
- Review and advise on case evidence/notes and procedural correspondence.
- Coach, guide and influence managers to take the best approach to dealing with employee relations issues.
- Build and maintain strong working relationships with key client stakeholders and provide an excellent customer experience to the client.
Essential Criteria includes:
- Previous experience of advising and supporting managers with complex ER issues including dismissal and discrimination.
- Strong communication and influencing skills with the ability to interact across all levels of management.
- Strong customer focus.
- Strong attention to detail, problem solving ability and ability to deliver results to deadlines.
- Strong understanding of Employment Law.
- Good interpersonal and written communication skills.
- Able to work on own initiative and work effectively within a team.
Employee Relations Specialist employer: Infosys BPM
Contact Detail:
Infosys BPM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Familiarise yourself with the latest employment laws and regulations in the UK and Ireland. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field of employee relations.
✨Tip Number 2
Network with professionals in the employee relations field. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle specific employee relations cases. Think about your approach to complex issues like grievances or disciplinary actions, as this will showcase your problem-solving skills.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you're a great fit for our team.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly in advising on disciplinary and grievance issues. Use specific examples that demonstrate your problem-solving skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities outlined in the job description, especially your ability to manage complex ER cases.
Showcase Relevant Skills: Emphasise your strong communication and influencing skills in both your CV and cover letter. Provide examples of how you've successfully interacted with management at various levels and resolved employee relations issues.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role. A polished application reflects your professionalism.
How to prepare for a job interview at Infosys BPM
✨Showcase Your ER Experience
Make sure to highlight your previous experience in advising on employee relations issues. Be prepared to discuss specific cases you've managed, focusing on the outcomes and what you learned from them.
✨Demonstrate Strong Communication Skills
Since this role requires strong communication and influencing skills, practice articulating your thoughts clearly. Use examples that showcase your ability to interact effectively with managers at all levels.
✨Understand Employment Law
Brush up on your knowledge of employment law as it relates to employee relations. Be ready to discuss how you have applied this knowledge in past roles, especially in complex situations like dismissals or grievances.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle various employee relations scenarios, and be ready to explain your thought process and decision-making.
