Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage ticketing operations for major sporting events and enhance customer satisfaction.
- Company: STH Group creates unforgettable hospitality and travel experiences at top global sporting events.
- Benefits: Join a passionate team, enjoy a dynamic work environment, and contribute to exciting events.
- Why this job: Be part of shaping premium spectator experiences and work with major sports events.
- Qualifications: Experience in ticketing for large events, strong analytical skills, and teamwork abilities required.
- Other info: This is a fixed-term contract role with opportunities to make a significant impact.
The predicted salary is between 36000 - 60000 £ per year.
At STH Group, we take fans to the heart of the action at the world’s biggest sporting events. From the Olympic Games and Cricket World Cup to the Rugby World Cups, we collaborate with major global sporting events and select partners to create unforgettable hospitality and travel experiences.
Our award-winning team sets new standards for premium spectator experiences, offering unrivalled official hospitality and travel packages, complete with the best available tickets. Whether it is corporate entertainment, exclusive access, or once-in-a-lifetime moments, we deliver experiences that fans will never forget.
We are now looking for an experienced Ticketing Manager to join our team on a fixed-term contract. Reporting to the Head of Event Delivery and Senior Ticketing Manager, you will play a key role in delivering seamless ticketing services for major sporting events, including women’s sports.
Your Role
As Ticketing Manager, you will be responsible for ensuring the efficient execution of ticketing operations, helping to develop and implement strategies that enhance both customer satisfaction and operational efficiency. From ticket allocation and distribution to risk management and stakeholder coordination, your expertise will help shape exceptional event experiences.
Key Responsibilities:
- Support the planning and implementation of effective ticketing processes.
- Manage ticket allocations by event, venue, package, and category.
- Improve ticketing systems and technology to enhance service delivery.
- Conduct risk assessments and support budgeting for ticketing operations.
- Act as a key liaison between internal teams and external partners.
- Analyse ticketing data to support forecasting and operational improvements.
- Oversee ticketing logistics at events, ensuring a high-quality experience for spectators.
What You Will Bring:
- Experience managing ticketing for major events and multi-site operations.
- Ability to coordinate across multiple teams and external partners.
- Strong analytical skills with proficiency in MS Excel and data-driven decision-making.
- A proactive and hands-on approach, with the ability to thrive in a fast-paced environment.
Why Join STH Group?
At STH Group, we are passionate about creating exceptional fan experiences at the world’s most exciting sporting events. We champion innovation, teamwork, and excellence, ensuring our people feel valued and empowered. If you are ready to shape the future of premium spectator experiences, we would love to hear from you.
Apply now and be part of something extraordinary.
Ticketing Manager - Sports, Travel & Hospitality employer: STH Group
Contact Detail:
STH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Manager - Sports, Travel & Hospitality
✨Tip Number 1
Familiarize yourself with the latest trends in ticketing technology and customer experience. Understanding how to leverage these tools can set you apart as a candidate who is ready to enhance service delivery.
✨Tip Number 2
Network with professionals in the sports and hospitality industry. Attend events or join online forums where you can connect with others who have experience in ticketing management, as they may provide valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved ticketing processes in past roles. Highlighting your analytical skills and data-driven decision-making will demonstrate your ability to contribute effectively to our team.
✨Tip Number 4
Show your passion for sports and hospitality during the interview. Being able to convey your enthusiasm for creating exceptional fan experiences will resonate well with us at STH Group.
We think you need these skills to ace Ticketing Manager - Sports, Travel & Hospitality
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ticketing Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in ticketing management, especially for major events. Use specific examples that demonstrate your ability to improve ticketing processes and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and hospitality. Explain why you want to work at STH Group and how your background makes you a perfect fit for the role. Be sure to mention any experience with data analysis and stakeholder coordination.
Highlight Analytical Skills: Since strong analytical skills are crucial for this role, make sure to include examples of how you've used data to drive decision-making in previous positions. Mention your proficiency in MS Excel and any relevant tools or software you've used.
How to prepare for a job interview at STH Group
✨Show Your Passion for Sports
Make sure to express your enthusiasm for sports and major events during the interview. Share any personal experiences you've had at sporting events, as this will demonstrate your genuine interest in the industry.
✨Highlight Your Ticketing Experience
Be prepared to discuss your previous experience managing ticketing operations for major events. Provide specific examples of how you handled ticket allocations, risk management, and coordination with external partners.
✨Demonstrate Analytical Skills
Since strong analytical skills are crucial for this role, be ready to talk about how you've used data to make decisions in past positions. Mention your proficiency in MS Excel and any relevant tools you've used for data analysis.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think of examples where you successfully managed challenges in ticketing or event logistics, and be ready to explain your thought process.
