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For Companies At a Glance
- Tasks: Coordinate meetings, take minutes, and support social care processes.
- Company: Join a dedicated team focused on delivering essential services for adults and children in social care.
- Benefits: Enjoy a full-time role with remote work options and opportunities for ongoing training.
- Why this job: Make a real impact in social care while developing your skills in a supportive environment.
- Qualifications: Detail-oriented with strong IT skills and a typing speed of 50+ WPM required.
- Other info: Commitment to e-learning and participation in team meetings is essential.
The predicted salary is between 28800 - 43200 £ per year.
Who You Are
You are a detail-oriented and adaptable professional with a knack for coordinating complex meetings and taking precise minutes within established timeframes. You possess extensive experience using a wide range of IT packages in business environments, ensuring efficient and customer-focused service delivery. Your excellent communication skills enable you to convey complex matters clearly, both orally and in writing. You manage your time effectively, work independently, and meticulously prioritize your workload to achieve high standards. A solid understanding of confidentiality, data protection, and information governance is essential. You are committed to continual learning and development, willing to undertake ongoing training to enhance your skills.
What the Job Involves
As a Business Support Officer within the Social Care Support Team, your primary responsibility is to deliver a comprehensive business support service for Adults and Children’s Social Care. This involves supporting business and social care processes, coordinating and minuting safeguarding meetings in line with statutory requirements, and maintaining accurate data. You'll provide frontline customer service, process referrals and applications, and manage client relationships. Your role also includes actioning correspondence, emails, and phone calls, supporting recruitment and managing subject access requests and complaints. You'll contribute to service improvement initiatives and ensure participation in supervisions and team meetings. Commitment to mandatory e-learning and training is required. The position is full-time and mainly remote, with at least one day a week working from the Civic Offices, requiring a typing speed of 50+ WPM.
Business Support Officer (Gr 4) employer: Sutton
Contact Detail:
Sutton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (Gr 4)
✨Tip Number 1
Familiarize yourself with the specific IT packages mentioned in the job description. Being proficient in these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Practice your minute-taking skills by attending meetings or watching recorded sessions. This will help you refine your ability to capture key points quickly and accurately, which is crucial for this role.
✨Tip Number 3
Brush up on your understanding of confidentiality, data protection, and information governance. Having a solid grasp of these concepts will show that you take these responsibilities seriously and are prepared for the challenges of the role.
✨Tip Number 4
Engage with online communities or forums related to social care and business support. Networking with professionals in the field can provide valuable insights and may even lead to referrals or recommendations.
We think you need these skills to ace Business Support Officer (Gr 4)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in coordinating meetings and taking minutes. Provide specific examples of how you've managed complex tasks within tight deadlines.
Showcase IT Proficiency: Detail your experience with various IT packages relevant to business environments. Mention any specific software or tools you are proficient in that would be beneficial for the role.
Demonstrate Communication Skills: Use clear and concise language in your application. Highlight instances where you've effectively communicated complex information, both in writing and verbally.
Commitment to Learning: Express your willingness to engage in ongoing training and development. Mention any relevant courses or certifications you have completed or plan to pursue.
How to prepare for a job interview at Sutton
✨Showcase Your Attention to Detail
As a Business Support Officer, attention to detail is crucial. Be prepared to discuss specific examples of how you've successfully coordinated complex meetings and taken precise minutes in previous roles.
✨Demonstrate IT Proficiency
Highlight your experience with various IT packages. Be ready to explain how you've used these tools to enhance service delivery and improve efficiency in a business environment.
✨Communicate Clearly
Your communication skills are key for this role. Practice articulating complex matters simply and clearly, both verbally and in writing, as you may be asked to provide examples during the interview.
✨Emphasize Confidentiality and Data Protection
Understanding confidentiality and data protection is essential. Prepare to discuss your knowledge and experience in handling sensitive information and how you ensure compliance with relevant regulations.
