Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for clients and their pets, providing exceptional service and support.
- Company: Join our Winnersh Companion Care practice, dedicated to pet care and client satisfaction.
- Benefits: Enjoy a 20% discount at Vet Group, career development, pension, and holiday allowance.
- Why this job: Make a difference in pets' lives while working in a fun, supportive team environment.
- Qualifications: Computer literacy is essential; a passion for service and love for pets is a must.
- Other info: Part-time role with flexible hours, including 1 in 4 Saturdays.
The predicted salary is between 24000 - 36000 £ per year.
If you enjoy providing great service and working in a team, we have just the opportunity for you at our Winnersh Companion Care practice.
What your typical day will look like:
-
Your focus is to provide an exceptional service to our clients and the best care possible to their pets – providing a link between clients and the clinical team.
-
Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
-
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
-
You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently.
-
Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a Part-Time role working 20 hour per week including 1 in 4 Saturdays (Monday-Friday shifts are between 8:30am – 7:15pm)
The attributes required:
-
You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
-
You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
-
You are calm, attentive, and always focus on the clients’ needs.
-
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
-
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
-
Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
Veterinary Receptionist employer: Vets4Pets/Companion Care
Contact Detail:
Vets4Pets/Companion Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Show your passion for pets and customer service during the interview. Share personal stories about your experiences with animals and how you've helped others, as this will resonate with the team and demonstrate your fit for the role.
✨Tip Number 2
Familiarize yourself with common veterinary services and terminology. This knowledge will help you communicate effectively with both clients and the clinical team, showcasing your commitment to providing exceptional service.
✨Tip Number 3
Practice your computer skills, especially with online booking systems. Being confident in managing appointments and payments will set you apart as a candidate who can contribute to the smooth running of the practice.
✨Tip Number 4
Demonstrate your ability to handle various situations calmly. Whether it's comforting a worried pet owner or celebrating a joyful moment, showing that you can maintain composure under pressure will highlight your suitability for the role.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and attributes required for the Veterinary Receptionist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Customer Service Skills: Emphasize your experience in providing exceptional customer service. Include specific examples of how you've built strong relationships with clients and handled various situations, especially those involving pets.
Highlight Your Teamwork Abilities: Since this role involves working closely with a team, mention any previous experiences where you successfully collaborated with others. This could include examples from past jobs or volunteer work.
Demonstrate Your Passion for Pets: Make sure to convey your love for animals in your application. Share any relevant experiences you have with pets, whether personal or professional, to show that you genuinely care about their well-being.
How to prepare for a job interview at Vets4Pets/Companion Care
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories or experiences that highlight your connection with pets, as this will resonate well with the practice's values.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight situations where you went above and beyond to ensure client satisfaction, as this is crucial for a Veterinary Receptionist.
✨Familiarize Yourself with the Practice's Services
Research the specific services offered by the practice and be ready to discuss them. Showing that you are knowledgeable about their offerings will demonstrate your commitment and readiness for the role.
✨Exude a Friendly and Welcoming Attitude
Practice your greeting and body language to ensure you come across as warm and approachable. Remember, you will be the first point of contact for clients and their pets, so a positive demeanor is essential.
