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- Tasks: Support office management and ensure a safe, efficient working environment.
- Company: Join a dynamic team focused on delivering top-notch facilities management services.
- Benefits: Full-time role with potential for ongoing work and valuable experience.
- Why this job: Great opportunity to develop skills in facilities management while ensuring staff comfort and safety.
- Qualifications: Experience in facilities or property management and knowledge of Health & Safety regulations required.
- Other info: Temporary cover for 1 month with the possibility of extension.
Job Title: Facilities Officer
Locations: Croydon, CR0
Contract Type: Temporary cover 1 month + ongoing if required
Work Pattern: Full time
Our client are looking for a Facilities Officer to support in ensuring their offices are well managed and run effectively and efficiently, providing a safe and comfortable working environment for staff. You will support the delivery of an excellent facilities management service to meet business needs and provide outstanding customer service.
Job Role –
- Arrange and coordinate a variety of service requests, including health and life safety systems and installations to ensure the company’s offices always remain compliant with legislation and best practice.
- Carry out periodic testing of alarms and other life-safe installations in line with the requirements and ensure suitable certification is in place.
- Ensure operational requirements and arrangements for door access, alarm and CCTV systems across the portfolio are completed in line with agreed procedures.
- Manage access across a dispersed office portfolio. Consider requests for and print access, ID cards and badges and file electronic authorisations.
- Issue visitor and contractor passes where access is deemed necessary and maintain records in/out.
- Act as point of contact for various external contracts and services such as the Landlord, DX, Royal Mail, commercial refuse and recycling etc.
- Carry out periodic inspection of the offices, noting any non-compliant issues and arranging for rectification.
- Answer defect tickets raised by office members and ensure completion of tasks within the agreed SLA.
- Raise purchase orders for supplier contracts and reactive works.
Candidate Requirements –
- Suitable experience of working in Facilities or property management within a complex office environment, using a variety of facilities management systems.
- Demonstrable experience of managing complex day-to-day arrangements for large and complex buildings.
- Experience of day-to-day management of a complex supply chain and various stakeholders internally.
- A general understanding and experience with Health & Safety regulations at work, relevant to office settings.
- Well-disciplined with the ability to work on your own initiative and as part of a team.
- Experience of auditing and stock control of office resources and services.
- Experience in raising POs, managing invoicing and mail services.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Facilities Officer employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Officer
✨Tip Number 1
Familiarize yourself with the specific facilities management systems mentioned in the job description. Highlight any relevant experience you have with these systems during your conversations or interviews.
✨Tip Number 2
Demonstrate your understanding of Health & Safety regulations by preparing examples of how you've implemented these in previous roles. This will show your potential employer that you are proactive and knowledgeable.
✨Tip Number 3
Network with professionals in the facilities management field. Attend local events or join online forums to connect with others who may provide insights or referrals for the position.
✨Tip Number 4
Be ready to discuss your experience managing complex supply chains and stakeholder relationships. Prepare specific examples that showcase your ability to handle these challenges effectively.
We think you need these skills to ace Facilities Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities or property management. Emphasize your ability to manage complex arrangements and your understanding of Health & Safety regulations.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job role. Mention your experience with service requests, compliance, and managing access systems. Show enthusiasm for providing outstanding customer service.
Highlight Relevant Skills: In your application, clearly outline your skills related to facilities management systems, auditing, stock control, and raising purchase orders. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for a Facilities Officer.
How to prepare for a job interview at Service Care Solutions
✨Show Your Facilities Management Experience
Be ready to discuss your previous experience in facilities or property management. Highlight specific examples where you successfully managed complex arrangements and ensured compliance with health and safety regulations.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you effectively handled defect tickets or non-compliant issues. Employers want to see how you approach challenges and ensure tasks are completed within agreed SLAs.
✨Understand the Importance of Customer Service
Since this role involves providing outstanding customer service, think of examples where you went above and beyond to meet the needs of staff or external contractors. This will show your commitment to creating a comfortable working environment.
✨Familiarize Yourself with Relevant Systems
Research the facilities management systems commonly used in the industry. Being knowledgeable about these systems will demonstrate your readiness to hit the ground running and manage the office portfolio effectively.
