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- Tasks: Greet patients, assess their needs, and ensure confidentiality while supporting clinicians.
- Company: Join the dedicated team at Doncaster Royal Infirmary's Urgent Care Services.
- Benefits: Enjoy a professional work environment with opportunities for growth and development.
- Why this job: Make a real impact in patient care while working in a supportive and dynamic setting.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Work in two locations: Doncaster Royal Infirmary and Same Day Health Centre.
The predicted salary is between 24000 - 36000 £ per year.
The post holder will collect and process information received accurately and concisely. You will greet patients and assess any patients deterioration noticed in the waiting room. The role should ensure full patient confidentiality at all times.
In addition, you will work closely with clinicians and dispatch Emergency Clinical Practitioner jobs to the necessary vehicle/clinician, taking into account location and workload.
Furthermore, the post holder will complete daily checks whilst on duty, ensuring clinical rooms are tidy and fully stocked and maintain a consistent, quality and professional service.
- Location – Urgent Care Services, Doncaster Royal Infirmary, Thorpe Road, Doncaster, DN2 5LT & Same Day Health Centre, South Parade, Doncaster, South Yorkshire, DN1 2DJ
Receptionist - Urgent Care employer: Doncaster Same Day Health Centre
Contact Detail:
Doncaster Same Day Health Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Urgent Care
✨Tip Number 1
Familiarize yourself with the urgent care environment. Understanding how urgent care services operate and the common procedures can help you stand out during the interview.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll need to greet patients warmly and communicate effectively with clinicians, so being articulate and friendly is key.
✨Tip Number 3
Demonstrate your ability to handle stressful situations. Think of examples from your past experiences where you managed high-pressure scenarios, as this will be crucial in an urgent care setting.
✨Tip Number 4
Show your commitment to patient confidentiality. Be prepared to discuss how you would ensure patient privacy and confidentiality in your role, as this is a critical aspect of the job.
We think you need these skills to ace Receptionist - Urgent Care
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position. Understand the key responsibilities, such as patient interaction, confidentiality, and collaboration with clinicians.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in a healthcare setting or customer service role. Mention specific instances where you maintained confidentiality or handled sensitive information.
Showcase Communication Skills: Since the role involves greeting patients and assessing their needs, highlight your strong communication skills. Provide examples of how you've effectively communicated in past roles, especially in high-pressure situations.
Tailor Your Application: Customize your application materials to reflect the specific requirements of the job. Use keywords from the job description to demonstrate that you are a good fit for the position.
How to prepare for a job interview at Doncaster Same Day Health Centre
✨Show Your Communication Skills
As a receptionist in urgent care, clear and concise communication is key. Be prepared to demonstrate your ability to communicate effectively with both patients and clinicians during the interview.
✨Emphasize Patient Confidentiality
Make sure to highlight your understanding of patient confidentiality and how you would ensure it in your role. Discuss any previous experiences where you maintained confidentiality in a professional setting.
✨Demonstrate Your Organizational Skills
The role requires managing multiple tasks efficiently. Be ready to share examples of how you've successfully organized your workload in past positions, especially in high-pressure environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as dealing with a deteriorating patient or managing clinician dispatch. Think through potential scenarios and how you would respond.
