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- Tasks: Coordinate client literature reviews and manage change requests across Wealth Management Europe.
- Company: Join RBC Brewin Dolphin, a leader in wealth management focused on client success and community impact.
- Benefits: Enjoy flexible working options and opportunities for personal development and coaching.
- Why this job: Be part of a dynamic team that values collaboration and innovation while making a real difference.
- Qualifications: Strong organizational skills and experience in financial services, ideally in wealth management.
- Other info: We embrace diversity and inclusion, ensuring an equitable workplace for all employees.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Client Literature Associate to join the Chief Administrative Office, and support RBC Brewin Dolphin’s Print & Literature Manager to govern client facing literature across Wealth Management Europe (WME).
What will you do?
Trigger and coordinate periodic reviews of client literature with business owners and ensure no unapproved overdue reviews.
Manage change requests across WME and ensure there is appropriate participation at the CLF.
Maintain Consumer Duty checks and ensure that Consumer Understanding metrics are maintained for audit trail.
Support the Print and Literature Manager with strategic projects and audit requests.
Maintain the Client Literature Hub (in terms of inventorying all in-scope documents / timestamps from periodic reviews and any Consumer Duty scores)
Build and maintain relationships across all stakeholders in the Business (WME) including CLF members.
Enhance the client literature governance process through the adoption of a semi-automated workflow tool (Wrike)
Maintain the Client Literature Team’s inbox and flag any urgent requests as required.
Build and maintain relationships across supporting partners in Marketing, Design and Data Office as well as the wider CAO team., We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities.
Opportunities to work with the best in the field.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible working options fully supported.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
RBCBD
Job Skills
Strong organisational skills.
Excellent stakeholder management.
Experience within the financial services sector, ideally within a wealth management environment.
Technically capable (i.e. to manage workflow tools / reporting)
Nice-to-have
Project management skills.
An understanding of end-to-end business processes.
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Client Literature Associate employer: Royal Bank of Canada
Contact Detail:
Royal Bank of Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Literature Associate
✨Tip Number 1
Familiarize yourself with the specific tools mentioned in the job description, like Wrike. Understanding how to use workflow tools effectively can set you apart from other candidates.
✨Tip Number 2
Build your knowledge of the financial services sector, especially wealth management. This will help you speak confidently about industry practices and demonstrate your understanding during discussions.
✨Tip Number 3
Network with professionals in the field, particularly those involved in client literature or stakeholder management. Building relationships can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your organizational skills and experiences managing multiple stakeholders. Be ready to share examples that highlight your ability to coordinate and enhance processes.
We think you need these skills to ace Client Literature Associate
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Literature Associate position. Understand the key responsibilities and required skills, such as strong organizational skills and stakeholder management.
Tailor Your CV: Customize your CV to highlight relevant experience in financial services and wealth management. Emphasize any experience with workflow tools or project management that aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your skills can contribute to enhancing the client literature governance process. Mention specific examples of past experiences that demonstrate your capabilities.
Highlight Your Soft Skills: In your application, make sure to emphasize your ability to build relationships across teams and manage multiple stakeholders effectively. This is crucial for the collaborative environment described in the job posting.
How to prepare for a job interview at Royal Bank of Canada
✨Showcase Your Organizational Skills
As a Client Literature Associate, strong organizational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple projects or tasks simultaneously, especially in a fast-paced environment.
✨Demonstrate Stakeholder Management Experience
Highlight your experience in managing relationships with various stakeholders. Share instances where you successfully collaborated with different teams or departments, particularly in a wealth management context.
✨Familiarize Yourself with Workflow Tools
Since the role involves using workflow tools like Wrike, it’s beneficial to familiarize yourself with such platforms beforehand. Discuss any relevant experience you have with similar tools and how they helped streamline processes.
✨Emphasize Your Commitment to Diversity and Inclusion
RBC values diversity and inclusion, so be sure to express your understanding of its importance in the workplace. Share any experiences you have that demonstrate your commitment to fostering an inclusive environment.
