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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Fairmont Windsor Park, a stunning five-star hotel in the heart of the English countryside.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and discounts for friends and family.
- Why this job: Be part of a passionate team in a luxurious environment with great career growth opportunities.
- Qualifications: Experience in a similar role, strong leadership skills, and a positive attitude are essential.
- Other info: Flexible hours and a chance to work in a beautiful setting with a supportive team.
The predicted salary is between 28800 - 42000 £ per year.
About us... Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do... Assistant Head Housekeepers in our luxurious hotel assist in overseeing housekeeping operations to maintain the highest standards of cleanliness, creating a welcoming and immaculate environment that consistently exceeds guests' expectations.
- Ensure the housekeeping team maintains the highest standards of cleanliness and guest satisfaction.
- Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to improve.
- Guide the Housekeeping team to ensure company brand standards of quality and cleanliness are maintained at all times.
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
- Manage staffing levels to cover business demands.
- Ensure compliance with health, safety, and environmental regulations.
- Address any guest concerns promptly, attentively and efficiently.
- Coach, train, and support the team to provide consistently high standards while continually looking to improve.
- Deputise in the absence of Head Housekeeper.
More about you...
- Excellent communication and organisational skills.
- Strong leadership and motivational abilities.
- Exceptional attention to detail and drive to maintain high standards.
- Flexibility to adapt to changing priorities and operational needs.
- Proven experience in managing, coaching, challenging and developing teams.
- Approachable and positive manner with a can-do attitude.
- Ability to use initiative in challenging situations and under pressure.
- A smart and professional appearance.
- Proven track record in a similar position within a 5-star hotel.
- Experience in conducting departmental and Health and Safety training.
- Proficient in computer and financial skills.
- Excellent standard of English, both written and spoken.
What's in it for you:
- Competitive salary.
- 28 days holiday, enhanced after 5 years of service.
- Free meals on duty.
- Complimentary on-site parking is available whilst on duty.
- Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle to work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Assistant Head Housekeeper employer: Fairmont Windsor Park
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Familiarise yourself with the Fairmont Windsor Park's values and standards. Understanding their commitment to luxury and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting your hands-on approach will resonate well with the hiring team.
✨Tip Number 3
Research common challenges faced in housekeeping operations within a five-star hotel. Being able to discuss these challenges and your strategies for overcoming them will demonstrate your proactive mindset.
✨Tip Number 4
Prepare to discuss your experience with health and safety regulations. Being knowledgeable about compliance will show that you take the role seriously and are ready to ensure a safe environment for both guests and staff.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and leadership roles. Emphasise your attention to detail and any previous work in a five-star hotel environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to motivate a team. Mention specific examples of how you've maintained high standards in previous roles.
Highlight Relevant Skills: In your application, focus on your communication, organisational, and leadership skills. Provide examples of how you've successfully managed teams and addressed guest concerns in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Fairmont Windsor Park
✨Show Your Passion for Hospitality
During the interview, express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create a welcoming environment for guests in your previous roles.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team. Highlight any experiences where you coached or trained staff to improve their performance.
✨Emphasise Attention to Detail
Since the role requires exceptional attention to detail, be ready to talk about how you ensure high standards of cleanliness and guest satisfaction. Mention any systems or processes you've implemented to maintain these standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in challenging situations. Think of scenarios where you've had to address guest concerns or adapt to changing priorities, and explain how you handled them effectively.
