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For Companies At a Glance
- Tasks: Lead a team, manage sales, and ensure excellent customer service in a dynamic retail environment.
- Company: Join cinch, the UK's largest online used car retailer, revolutionising car buying with ease and choice.
- Benefits: Enjoy a company car, employee discounts, pension scheme, and access to exclusive events and training.
- Why this job: Be part of a fast-growing company with a focus on teamwork, training, and career progression.
- Qualifications: Experience in car sales management, strong leadership skills, and excellent communication abilities required.
- Other info: We value diversity and are committed to an inclusive recruitment process.
The predicted salary is between 26000 - 30000 £ per year.
Salary: £31,000 - £36,000 DOE with an OTE of £43,000 - £48,000 + company car
Working Pattern: 5 days out of 7 including weekends
We’re cinch. Our mission is simple – remove the faff from buying and owning cars, giving customers more choice, with more ease. We’re putting drivers first and we’ve ripped up the rule book to make sure that happens. We’re a customer-first business with huge ambition. Already the UK’s largest online used car retailer, we’re expanding our customer offering with an exciting roadmap of online and physical retail solutions.
For customers who want to try before they buy, cinch Stores offer a faff-free environment to test drive, buy and drive away a cinch car on the same day. Visitors to our stores can also choose from over 7,000 cars available on our website and app - the same choice as customers browsing and buying online from home. Customers can have their car delivered to their home, or pick it up from a local collection centre or in-store. All our cars come with a 14-day money back guarantee and a free 90-day warranty.
You:
We are seeking an experienced Car Sales Manager or Business Manager to assist the management team at our new store in Derby. This role will see you grow your skills as a Manager enhancing your people skills with the day to day running of the business.
Role Accountabilities:
- Managing the Sales Executives
- Motivating the team to deliver great outcomes for customers as well as achieving weekly sales targets on vehicles
- Liaising with customers, both face-to-face and by phone/email
- Dealing with customer complaints in an efficient and effective manner
- Working to promote vehicles and services on offer in the dealership and online
- Ensuring excellent customer service that results in great customer outcomes
Personal Characteristics/Previous experience:
- Excellent relationship building skills
- Ability to lead and motivate a team to achieve both quality & quantity goals
- A calm and professional manner
- Previous experience as a sales leader within the automotive industry
- Strong leadership and people management skills
- Strong communication and organisation skills
Why cinch:
- Company car
- Employee discount on cinch cars
- Access to Constellation Hub offering discounts, cash-back and top-up cards
- Opportunities to win tickets to cinch sponsored sport and music events
- Company Pension Scheme
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders
- Training courses and apprenticeships available
- Free flu vaccinations
If you’re looking for a career path that has great teamwork, training, rewards, long-term scope and is going places - apply now! We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks please assume you have been unsuccessful.
Seniority level: Associate
Employment type: Full-time
Job function: Retail Motor Vehicles
Assistant Store Manager employer: cinch
Contact Detail:
cinch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Make sure to research cinch and their unique approach to car sales. Understanding their mission to remove the 'faff' from buying cars will help you align your answers during any conversations with the hiring team.
✨Tip Number 2
Prepare to discuss your previous experience in the automotive industry, especially any leadership roles. Highlight specific examples of how you've motivated teams to achieve sales targets and improved customer satisfaction.
✨Tip Number 3
Showcase your relationship-building skills by preparing anecdotes that demonstrate your ability to connect with customers and resolve complaints effectively. This will be crucial for the role at cinch.
✨Tip Number 4
Familiarise yourself with the latest trends in online car retailing. Being knowledgeable about the digital marketplace will not only impress the interviewers but also show that you're proactive and forward-thinking.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Store Manager position at cinch. Tailor your application to highlight your relevant experience in car sales and team management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in the automotive industry, particularly any leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate teams and achieve sales targets.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission. Highlight specific examples of how you have successfully managed teams and improved customer experiences in previous positions. Make sure to convey your understanding of cinch's customer-first approach.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at cinch
✨Show Your Passion for Customer Service
Cinch is all about putting drivers first, so make sure to express your enthusiasm for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to motivate and lead a team. Prepare to discuss your leadership style and provide specific instances where you've successfully managed a team or resolved conflicts.
✨Know the Product Inside Out
Familiarise yourself with cinch's offerings, including their unique selling points like the 14-day money-back guarantee and the extensive range of cars available. This knowledge will show your commitment and help you answer questions confidently.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of examples where you've effectively dealt with difficult situations and how you achieved positive outcomes.
