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- Tasks: Promote hotel facilities and manage event bookings with excellent communication skills.
- Company: Join the Apex Hotels family, where trust, passion, and teamwork thrive.
- Benefits: Enjoy 30 days holiday, training, gym access, and discounts for you and your family.
- Why this job: Be part of a friendly team, develop new skills, and enjoy a vibrant work culture.
- Qualifications: Previous event experience is a plus; strong organizational and customer service skills are essential.
- Other info: Bring your personality and ideas to help us innovate and grow together.
The predicted salary is between 24000 - 36000 £ per year.
Why Join Apex Hotels ?
You will receive a warm welcome into the Apex family on joining us as a Events and Groups Executive . We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Sales and Events Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview:
This is an on-property role where you will be based in our hotel office space located at Apex Waterloo, Apex Grassmarket and head office on a rotation basis properties within our Events and Groups team we work to a rota, with core hours covering the office hours between 8:30am 6pm.
You will have excellent communication skills are essential for this role as you will be required to work closely with many stakeholders. These will include clients, the wider Sales Division including your Events & Groups team members, based throughout the portfolio, as well as all Operational Teams to ensure the effective planning of each booking. Flexibility is required in response to changing client requests and the fast paced nature of the role
Main Responsibilities:
- Effectively promote all the hotel's facilities to the Conference, Event and Group rooms market to achieve the maximum sales revenue and client satisfaction for each event.
- Ensure that each enquiry and booking is handled efficiently from enquiry stage through to arrival, departure, billing and follow up.
- To maintain an accurate status of all enquiries and bookings and to ensure that the highest standard of administration is carried out for every group enquiry and booking.
- Enter all details into Infor SCS, reporting on all activity conducted with each enquiry and booking
- To be responsible for issuing contracts and paperwork, in line with Apex procedures
About you:
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
- Previous Event and/or Group rooms related experience is highly desirable
- Can demonstrate good organisational skills and attention to detail
- Excellent interpersonal and communication skills
- This role is very customer focused and requires excellent customer service at all times.
- You will have great multi tasking skills with the ability to prioritise workloads
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 30 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Critical Illness & Life Assurance cover
We encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask – that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.
If this is you,Click Apply. We look forward to hearing from you.
AMRT1_UKCT
Events & Groups Executive employer: Apex Head Office
Contact Detail:
Apex Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Groups Executive
✨Tip Number 1
Familiarize yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in person or online, make sure to reflect these values in your communication and approach.
✨Tip Number 2
Showcase your previous experience in event planning or group management by discussing specific examples where you successfully handled client requests or managed multiple tasks simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Network with current employees or attend events hosted by Apex Hotels to gain insights into the company culture and the Events & Groups team. This can help you tailor your approach and show genuine interest in becoming part of their family.
✨Tip Number 4
Prepare to discuss how you would promote the hotel’s facilities effectively. Think about creative strategies you could implement to attract clients for conferences and events, as this aligns with the role's main responsibilities.
We think you need these skills to ace Events & Groups Executive
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Make sure to emphasize any previous experience related to events and group rooms. Use specific examples to demonstrate your organizational skills and attention to detail, as these are crucial for the role.
Showcase Communication Skills: Since excellent communication skills are essential for this position, include examples in your application that illustrate your ability to interact effectively with clients and team members.
Personal Touch: Apex Hotels values personality and passion. Don’t hesitate to let your unique personality shine through in your application. Share your ideas and what excites you about the role to make a memorable impression.
How to prepare for a job interview at Apex Head Office
✨Show Your Personality
Apex Hotels values individuality, so don't hesitate to let your personality shine during the interview. Share your unique experiences and how they can contribute to the team dynamic.
✨Demonstrate Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively communicated with clients and stakeholders in previous positions. Highlight your ability to listen and respond to client needs.
✨Highlight Organizational Skills
Be ready to discuss your organizational skills and attention to detail. Provide specific examples of how you've managed multiple tasks or events simultaneously, ensuring everything runs smoothly.
✨Emphasize Customer Focus
This role is very customer-focused, so be prepared to talk about your approach to customer service. Share stories that illustrate your commitment to client satisfaction and how you handle challenging situations.
