At a Glance
- Tasks: Lead the food and beverage team, ensuring top-notch service and guest satisfaction.
- Company: Join Hotel Indigo Exeter, a boutique hotel blending modern design with local charm.
- Benefits: Enjoy a vibrant work environment in a historic city center with flexible hours.
- Why this job: Be part of a dynamic team creating memorable experiences for guests in a unique setting.
- Qualifications: Strong leadership skills and prior supervisory experience in food and beverage preferred.
- Other info: Flexible hours required, including mornings, evenings, and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Hotel Indigo Exeter is a boutique hotel situated in the heart of Exeter's historic city centre, just a short walk from Exeter Cathedral and the city's renowned shopping and dining districts. The hotel offers a blend of contemporary design and local charm, providing guests with a unique and memorable experience.
A Food and Beverage Supervisor at Hotel Indigo Exeter plays a crucial role in ensuring the seamless operation of the hotel's dining services, delivering exceptional guest experiences, and leading the food and beverage team.
Key Responsibilities:
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Team Leadership: Motivate and lead the food and beverage team by example, fostering a positive and efficient work environment.
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Operational Support: Assist the Food and Beverage Manager in the smooth operation of the department, ensuring all services are delivered to the highest standards.
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Training and Development: Support and deliver training to team members, actively developing their skills and knowledge to enhance service quality.
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Guest Interaction: Maintain a visible presence within the dining outlets to promptly address guest requests and queries, ensuring high levels of customer satisfaction.
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Complaint Resolution: Handle guest complaints efficiently and courteously, ensuring swift resolution and maintaining guest satisfaction.
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Collaboration: Work cooperatively with colleagues across all departments to enhance the overall guest experience.
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Standards Compliance: Ensure thorough knowledge and consistent delivery of the company's standard operating procedures within the department.
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Product Knowledge: Maintain strong knowledge of the hotel's food and beverage offerings and auditing procedures.
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Preparation: Ensure the department is always prepared for business, including upcoming service periods.
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Health and Safety Compliance: Adhere to all Health & Safety and Food Safety regulations, reporting any hazards, accidents, losses, or damages to management.
Key Requirements:
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Ability to work flexible hours, including mornings, evenings, and weekends.
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Commitment to delivering exceptional customer experiences consistently.
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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Prior experience in a supervisory role within the food and beverage industry is preferred.
This role offers an opportunity to be part of a dynamic team in a boutique hotel setting, contributing to memorable guest experiences in the heart of Exeter.
AMRT1_UKCT
Food & Beverage Supervisor employer: Michels & Taylor
Contact Detail:
Michels & Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Familiarize yourself with the local dining scene in Exeter. Understanding the unique offerings and trends in the area will help you connect with guests and enhance their experience.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've motivated teams in previous roles. Highlighting your ability to foster a positive work environment can set you apart.
✨Tip Number 3
Prepare to discuss your approach to guest interaction and complaint resolution. Being able to demonstrate your customer service philosophy will resonate well with the hiring team.
✨Tip Number 4
Research Hotel Indigo Exeter's specific food and beverage offerings. Having detailed knowledge about their menu and services will show your genuine interest in the role and the hotel.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Food & Beverage Supervisor position at Hotel Indigo Exeter. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in the food and beverage industry, especially any supervisory roles. Emphasize your leadership skills, customer service experience, and any training or development initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional guest experiences. Mention specific examples from your past roles that demonstrate your ability to lead a team and resolve guest complaints effectively.
Highlight Relevant Skills: In both your CV and cover letter, make sure to highlight your strong communication and interpersonal skills, as well as your knowledge of health and safety regulations in the food and beverage sector. This will show that you are well-prepared for the role.
How to prepare for a job interview at Michels & Taylor
✨Show Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team or resolved conflicts.
✨Know the Menu Inside Out
Familiarize yourself with the hotel's food and beverage offerings before the interview. Being able to discuss the menu and suggest pairings shows your passion for the role and enhances your credibility.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you would handle guest complaints or requests. Prepare scenarios that highlight your problem-solving skills and commitment to customer satisfaction.
✨Emphasize Team Collaboration
Highlight your ability to work cooperatively with other departments. Discuss how collaboration can enhance the overall guest experience, showcasing your understanding of the hotel's operations.